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Chatroom Issues For Some People Using Virgin
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Post subject:
Posted: Tue Dec 11, 2007 2:55 pm
Posted: Tue Dec 11, 2007 2:55 pm
Just done mine again and its better than last time..
Post subject:
Posted: Tue Dec 11, 2007 3:43 pm
Posted: Tue Dec 11, 2007 3:43 pm
Erm, would you lot like to think yourselves lucky now?
Or now? 
Thats on Tiscali's basic broadband (forgotten the stats) but legend has it we're too far away from a decent exchange to get anything better. 
Post subject:
Posted: Tue Dec 11, 2007 5:04 pm
Posted: Tue Dec 11, 2007 5:04 pm
10 50 am
5 pm
am supposed to be on 2 meg so not to bad
they still similar to 11 am this morning will try again later
Post subject:
Posted: Tue Dec 11, 2007 5:47 pm
Posted: Tue Dec 11, 2007 5:47 pm
so what does that mean?
as technical as a cheese sandwich
ISP is virgin
EDIT***
just tried again
Last edited by on Wed Dec 12, 2007 7:01 am; edited 2 times in total
Post subject:
Posted: Tue Dec 11, 2007 6:46 pm
Posted: Tue Dec 11, 2007 6:46 pm
Shrek2 wrote:
so what does that mean?
as technical as a cheese sandwich
ISP is virgin
so what does that mean?
as technical as a cheese sandwich
ISP is virgin
blimey what meg are you on cos thats close to 18meg or am i dumb????????
1000 k/bs to 1 m/b you do the maths lol
Post subject:
Posted: Tue Dec 11, 2007 7:11 pm
Posted: Tue Dec 11, 2007 7:11 pm
no idea sorry
I just pay the bloody bills 
Post subject:
Posted: Tue Dec 11, 2007 7:44 pm
Posted: Tue Dec 11, 2007 7:44 pm
Shrek2 wrote:
no idea sorry
I just pay the bloody bills
no idea sorry
I just pay the bloody bills
just been on the virgin website and they do an xl bb up to 20 meg so it sounds like you are on that from your test anyway
Post subject:
Posted: Thu Dec 13, 2007 4:45 pm
Posted: Thu Dec 13, 2007 4:45 pm
And heres me thinking it must have been a fluke! FFS!
Will be having words with Tiscali after xmas, if anyones done anything which has resulted in an improvement, please let me know 
Post subject:
Posted: Thu Dec 13, 2007 11:45 pm
Posted: Thu Dec 13, 2007 11:45 pm
winchy ......what are you doing on the "virgin" thread.......
Post subject:
Posted: Fri Dec 14, 2007 2:10 pm
Posted: Fri Dec 14, 2007 2:10 pm
markz wrote:
winchy ......what are you doing on the "virgin" thread.......
winchy ......what are you doing on the "virgin" thread.......
same as you amd me
Post subject:
Posted: Fri Dec 14, 2007 6:23 pm
Posted: Fri Dec 14, 2007 6:23 pm
Virgin on the ridiculous 
Post subject:
Posted: Tue Dec 18, 2007 1:30 pm
Posted: Tue Dec 18, 2007 1:30 pm
This may be helpful to Virgin customers:
http://news.bbc.co.uk/1/hi/technology/7149931.stm
Post subject:
Posted: Tue Dec 18, 2007 1:33 pm
Posted: Tue Dec 18, 2007 1:33 pm
admin wrote:
This may be helpful to Virgin customers:
http://news.bbc.co.uk/1/hi/technology/7149931.stm
This may be helpful to Virgin customers:
http://news.bbc.co.uk/1/hi/technology/7149931.stm
Yep, that caused me to have an early night last night!!
Post subject:
Posted: Tue Dec 18, 2007 2:06 pm
Posted: Tue Dec 18, 2007 2:06 pm
I have finally got a reply from my complaint to Virgin but it they are not admiting to anything and appear to be blaiming the problems on Spyware!
man-from-virgin wrote:
Thanks for getting in touch with the Virgin Media Support team.
We're sorry to hear you have been having problems with your broadband connection.
Virgin Media do not block access to any ports. Our traffic management policy affects individual users but not specific ports or protocols. Our traffic management policy is available to view here: http://allyours.virginmedia.com/html/internet/traffic.html
I've run full diagnostics on your connection and have not been able to
find a fault on the network that would be causing you to have slow
speeds. Could you please complete the checks below and send the results
back to me by return email? Please run these checks with the computer
connected directly to the cable modem bypassing any networking equipment
you may be using.
A major cause of slow speeds is spyware on PCs. Spyware is software that
can install itself on to your PC without your knowledge and cause
problems when browsing the Internet. If you have spyware security
software, you'll need to scan your entire system using this software and
remove any files that are detected. If you currently have no spyware
software you can download our PCguard software from the following link: blah, blah, blah ....
Thanks for getting in touch with the Virgin Media Support team.
We're sorry to hear you have been having problems with your broadband connection.
Virgin Media do not block access to any ports. Our traffic management policy affects individual users but not specific ports or protocols. Our traffic management policy is available to view here: http://allyours.virginmedia.com/html/internet/traffic.html
I've run full diagnostics on your connection and have not been able to
find a fault on the network that would be causing you to have slow
speeds. Could you please complete the checks below and send the results
back to me by return email? Please run these checks with the computer
connected directly to the cable modem bypassing any networking equipment
you may be using.
A major cause of slow speeds is spyware on PCs. Spyware is software that
can install itself on to your PC without your knowledge and cause
problems when browsing the Internet. If you have spyware security
software, you'll need to scan your entire system using this software and
remove any files that are detected. If you currently have no spyware
software you can download our PCguard software from the following link: blah, blah, blah ....
I also tried the speedtest and will try again after 6pm, which is when I am having most of the problems. Todays results show:
Have 4mg Virgin/Telewest/Blueyonder account, and from my very limited knowledge, this appears to be good. Cant wait to see the drop in speed this evening
Post subject:
Posted: Tue Dec 18, 2007 5:31 pm
Posted: Tue Dec 18, 2007 5:31 pm
winchwench wrote:
And heres me thinking it must have been a fluke! FFS!
Will be having words with Tiscali after xmas, if anyones done anything which has resulted in an improvement, please let me know
And heres me thinking it must have been a fluke! FFS!
Will be having words with Tiscali after xmas, if anyones done anything which has resulted in an improvement, please let me know
With AOL on god knows what .. silver package? Can only get this, BT or completely switch over to Virgin and tbh I've not really had many probs to warrant a change.
Post subject:
Posted: Tue Dec 18, 2007 6:28 pm
Posted: Tue Dec 18, 2007 6:28 pm
Marya_Northeast wrote:
With AOL on god knows what .. silver package? Can only get this, BT or completely switch over to Virgin and tbh I've not really had many probs to warrant a change.
winchwench wrote:
And heres me thinking it must have been a fluke! FFS!
Will be having words with Tiscali after xmas, if anyones done anything which has resulted in an improvement, please let me know
And heres me thinking it must have been a fluke! FFS!
Will be having words with Tiscali after xmas, if anyones done anything which has resulted in an improvement, please let me know
With AOL on god knows what .. silver package? Can only get this, BT or completely switch over to Virgin and tbh I've not really had many probs to warrant a change.
2 meg which is what im supposed to get and at tea time well 6 30
Post subject: chat room lag
Posted: Fri Jan 25, 2008 9:18 pm
Posted: Fri Jan 25, 2008 9:18 pm
The only problems i've been having is on SH with Virgin....am i being naive when virgin have said that they can't control 1 website that i use?? They said that it's impossible for my internet to be running fine and only a chat room having problems....???
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