whiplash wrote:
i know we hve some techies out there in the world of sh & am hoping someone can help
Both my laptop n pc have become infected by malware thanks to some sad tosser who think's it funny to infect other peoples pc's.
I have pop up's driving me nuts & now some are completely taking over the web page i am using (this alone is on its 6th writing)
I already have avg, spy bot, norton n some other i cant remember but somehow this little t*** has got through
HELP!!!!
A little more info please.
Which browser are you having the popup trouble with?
How did both the PC and the laptop get infected and was it at the same time?
Do you have any suspicions about how and where you get the infection from?
In the mean time just have a check to see if you have a rootkit infection (a PITA to get rid of if you have). Download this free file:
http://research.pandasoftware.com/blogs/images/AntiRootkit.zip
Open it and run it and it will scan your registry to see if you have any rootkits installed (there may be some which are benign so don't stress if it finds anything).
Go to Programs -> Run -> type in "services.msc" (no quotes) and hit enter.
This will bring up the services dialogue. Scan down the list (it's alphabetical) and see if there is anything obvious in there, once you've finished go to "Messenger" and see if it's disabled. If its running, highlight it and either click on the square stop button at the top or right-click it and select stop. Then right-click it again, choose properties, then halfway down the box is a drop down list for "startup type" (it has disabled, automatic and manual) select "disabled" then click okay. You can now close that screen.
We'll get to the rest of it when you answer the above questions.