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20th Sep 2010 - 6:35pm
HnS's AvatarHnSGodlike
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in the 'bat cave'
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st3v3 wrote:

We have disabled beta chat for this evening, we will have it back up on Wednesday.


St3v3

Worth dis-abling the

New SH Chat Beta Test: You can now test the chat simply by going to the Chatroom Section, and clicking on the buttons labelled 'Launch Beta Chat' or 'Launch Desktop Chat'. We need as many people as possible to test it, so feel free to spend as much time in there as you can!

message as well until Beta is back up ?

 

21st Sep 2010 - 4:56pm
mikerrr's AvatarmikerrrJust popped in
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HnS wrote:



New SH Chat Beta Test: You can now test the chat simply by going to the Chatroom Section, and clicking on the buttons labelled 'Launch Beta Chat' or 'Launch Desktop Chat'. We need as many people as possible to test it, so feel free to spend as much time in there as you can!


How about putting the "Launch Beta Chat" and "Launch Desktop Chat" links above "Extras Lounge" and "Enter The Chatroom" on the chatroom welcome page? Might get more people clicking through to the new chatroom.

 

22nd Sep 2010 - 1:19pm
Elliot's AvatarElliotSite Admin
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HI Guys and Gals,

Just a short update on the chat. Lee's been working hard here for the last couple of weeks finalising some bits on the chat (stuff you won't see but is needed). We're also working on a hardware upgrade for the whole of SH before this goes in (hence the downtime periods recently).

Once the above is completed, and we've done a little bit more load testing, the chat will come out of beta and come fully live. Timescale its going to be at least 1 week away, but more than likely closer to two weeks if we find no further issues. This however could extend further should further things need to be addressed, but I think this is quite unlikely as its had extensive testing already.

The beta chat is still available and usable for everyone to use, although no one seems to be - I don't know why because its much better! This thread will stay open for further discussion if needed.

Thanks to everyone who has tested, given us input, and helped so far. Hopefully we can all enjoy it in the very near future.

Elliot

New chat 17.25

22nd Sep 2010 - 5:27pm
tradsweet's Avatartradsweetooo this is exciting
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Hi, just tried the beta Chat and got the message "There was an error authenticating with the chat service. Please contact support"

 

22nd Sep 2010 - 6:04pm
Ian's AvatarIanChatroom OP
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Elliot wrote:


The beta chat is still available and usable for everyone to use, although no one seems to be - I don't know why because its much better!
Elliot


mikerrr wrote:


How about putting the "Launch Beta Chat" and "Launch Desktop Chat" links above "Extras Lounge" and "Enter The Chatroom" on the chatroom welcome page? Might get more people clicking through to the new chatroom.


thumbup.gif

I usually visit this site using a laptop set to 1280 x 800. screen resolution.

When I go to the chatroom page, I don't even see the 'click here for beta chat' button.

I'd have to scroll down the page to see it.

 

23rd Sep 2010 - 10:31am
HnS's AvatarHnSGodlike
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Elliott,

Another

Quote:

Pop up window entitled Error with the following text, "There was an error authenticating with the chat service. Please contact support."


You taken Beta Chat down again this morning ?

 

1st Oct 2010 - 9:36pm
tradsweet's Avatartradsweetooo this is exciting
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Hi, yesterday evening I tried the new Desktop version and this version isn't saving settings between 'sessions'; for example font colour, font size or camera size aren't saved. Ted

 

4th Oct 2010 - 4:53pm
Elliot's AvatarElliotSite Admin
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In preparation for the launch of the new chat, I've moved the join buttons around on the page in order to encourage some more use. We'd like people to slowly get used to it rather than having it forced on them in one go. At most there is probably a week left before we make the full switchover, so hopefully we can get some action in there this week.

The old chatroom will remain available just underneath for anyone who wishes to use it.

tradsweet - thanks for the bug report, this is a known issue and will be addressed shortly after launch.

Thanks,

Elliot

Cant get in

7th Oct 2010 - 6:00pm
gizit's AvatargizitFinding my feet
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There was an error authenticating with the chat service.

Gizit

 

8th Oct 2010 - 11:16am
Elliot's AvatarElliotSite Admin
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Hi,

The new chat and site messenger have been down since last night, we've identified the cause of this issue this morning and we're currently in the process of fixing the issue now, and preventing it from happening again.

Apologies for the downtime.

Thanks,

Elliot

 

13th Oct 2010 - 4:19pm
elawisp's AvatarelawispYou looking at me?
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chat works great for me but when my BF tried signing on on my computer on same browser it wont work just says done but blank screen

 

13th Oct 2010 - 4:37pm
elawisp's AvatarelawispYou looking at me?
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elawisp wrote:

chat works great for me but when my BF tried signing on on my computer on same browser it wont work just says done but blank screen


the link addy i get is

http://uk.chat.fxxy.net/index/chat





he gets this

http://chat.fxxy.net/index/oauth-callback?oauth_token=c4e1f8462c5b9b216a16429b447e706004cb5d208&oauth_verifier=bc916d9b7a


will try uninstalling desk top chat too cos that wont work now

Chat broken at 1800 on 13th Oct?

13th Oct 2010 - 6:17pm
like2share's Avatarlike2shareGetting there
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Hi

when I try to open chat I get a blank screen with "Invalid callback request." at the top.

Is the chat broken or is it just me?

"Invalid callback request"

13th Oct 2010 - 7:12pm
laxt's AvatarlaxtJust popped in
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All I get when I try to get into the 'new' chat room is "Invalid callback request" . So can only use the old one until it as disabled at the end of Oct. Then what?

 

13th Oct 2010 - 7:26pm
elawisp's AvatarelawispYou looking at me?
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elawisp wrote:

elawisp wrote:

chat works great for me but when my BF tried signing on on my computer on same browser it wont work just says done but blank screen


the link addy i get is

http://uk.chat.fxxy.net/index/chat





he gets this

http://chat.fxxy.net/index/oauth-callback?oauth_token=c4e1f8462c5b9b216a16429b447e706004cb5d208&oauth_verifier=bc916d9b7a


will try uninstalling desk top chat too cos that wont work now


Also like to add that he can log in on the desk top icon once i uninstalled and re installed it so he can hget on that way, not good for when ppl are on a public or shared pc though.
AurSom's AvatarAurSomFinding my feet
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I've just went from the pool to another room and took another users cam with me which I was viewing, sorry but its still not fixed icon_wink.gif xx

no entry to chat

13th Oct 2010 - 7:29pm
bi_scotz's Avatarbi_scotzFinding my feet
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Can't get into new chat at all ... getting message "Invalid callback request"

Help please. No probs entering old chat version!!

same here

13th Oct 2010 - 7:31pm
Ceasar103's AvatarCeasar103Just popped in
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am having the same problems also desktop chat wont load adobe air properly....grrrrrr

Chatroom access.

13th Oct 2010 - 7:34pm
darter6145's Avatardarter6145ooo this is exciting
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I'm into meeting people and chatting not high tec dashing about on the site - dont understand the new chatroom entry at all - cant we leave it as it is?

cant get new chat

13th Oct 2010 - 7:37pm
bi_scotz's Avatarbi_scotzFinding my feet
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messgae saying "invalid callback request" when I try and open new chat ... old version works fine!

Help!!