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Re: awful

6th Jul 2011 - 9:01am
Deanh_1971's AvatarDeanh_1971Getting there
Joined:
27 May 2011
Posts:
24
Location:
-
ProfilePM
Felt peeved at having to pay £5.95 to upgrade to a cpl status. Payed £16.95 for a month just to see if we enjoyed the site. Deided that we did then paid £29.95 for extras only to get a mail 2 days later saying our month had come to an end and needed to pay £74.95 for an annual membership. It would have been nice for admin to point out that our month sub was due to expire and therefore it would be a waste of time upgrading. I just see this as a cashcow. We would be interested in finding some of the free sites that perhaps some of the SH members are using. Mail us if its possible but I suspect admin will remove this due to us asking for other site information. Fed up of being logged out of chat then spending 10 minutes trying to get back into the regular room we use. Not a pleaserable experience so far and will NOT renew but SH wont care as they have banked our £75 quid for the year.








Funlovers2009 wrote:

tweeky wrote:

Big_Fraser wrote:

Funlovers2009 wrote:

We renewed last week and are more than happy thank you very muchly! thumbup.gif


That goes into a very small pile of things which have received a 'good news' stamp today

thrilled.gif


Heres the bad news icon_lol.gif If I/we had to pay I'd leave icon_lol.gif I dont have to pay icon_twisted.gif


We wouldn't pay for the 2 accounts anymore but now that we can both chat on the same account, we dont have to thumbup.gif

Re: awful

6th Jul 2011 - 11:46am
Big_Fraser's AvatarBig_FraserSuper human rambling
Joined:
12 Sep 2006
Posts:
576
Location:
naughty step
ProfilePM
tweeky wrote:


Heres the bad news icon_lol.gif If I/we had to pay I'd leave icon_lol.gif I dont have to pay icon_twisted.gif


Thats the same reason everyone is stuck with me for the duration too tweeky icon_wink.gif

I much prefer the SH community (good bad or dull) to the other sites I have been on over the years.

 

8th Jul 2011 - 4:14pm
Derek_kelp's AvatarDerek_kelpA slave to my art
Joined:
15 Dec 2005
Posts:
321
Location:
South East London.
North West Kent.
ProfilePM
Doesn't SH get any revenue from Love Honey?

Re: awful

8th Jul 2011 - 4:27pm
Funlovers2009's AvatarFunlovers2009Godlike
Joined:
29 Apr 2009
Posts:
3036
Location:
I'm here!!!
ProfilePM
Deanh_1971 wrote:

Felt peeved at having to pay £5.95 to upgrade to a cpl status. Payed £16.95 for a month just to see if we enjoyed the site. Deided that we did then paid £29.95 for extras only to get a mail 2 days later saying our month had come to an end and needed to pay £74.95 for an annual membership. It would have been nice for admin to point out that our month sub was due to expire and therefore it would be a waste of time upgrading. I just see this as a cashcow. We would be interested in finding some of the free sites that perhaps some of the SH members are using. Mail us if its possible but I suspect admin will remove this due to us asking for other site information. Fed up of being logged out of chat then spending 10 minutes trying to get back into the regular room we use. Not a pleaserable experience so far and will NOT renew but SH wont care as they have banked our £75 quid for the year.




It does seem a bit harsh to pay for extras and then be told it runs out 2 days later because your account needs to be renewed. I thought the extras upgrade was supposed to be for a year?

Have you sent a support ticket? Maybe it was an oversight? I'm not saying that they will refund you but it's worth a try. You may be surprised at just how helpful they can be. Don't ask you don't get hey!!

Re: awful

8th Jul 2011 - 5:41pm
sara2010's Avatarsara2010Super human rambling
Joined:
17 Nov 2004
Posts:
679
Location:
north wales
ProfilePM
Funlovers2009 wrote:

Deanh_1971 wrote:

Felt peeved at having to pay £5.95 to upgrade to a cpl status. Payed £16.95 for a month just to see if we enjoyed the site. Deided that we did then paid £29.95 for extras only to get a mail 2 days later saying our month had come to an end and needed to pay £74.95 for an annual membership. It would have been nice for admin to point out that our month sub was due to expire and therefore it would be a waste of time upgrading. I just see this as a cashcow. We would be interested in finding some of the free sites that perhaps some of the SH members are using. Mail us if its possible but I suspect admin will remove this due to us asking for other site information. Fed up of being logged out of chat then spending 10 minutes trying to get back into the regular room we use. Not a pleaserable experience so far and will NOT renew but SH wont care as they have banked our £75 quid for the year.




It does seem a bit harsh to pay for extras and then be told it runs out 2 days later because your account needs to be renewed. I thought the extras upgrade was supposed to be for a year?

Have you sent a support ticket? Maybe it was an oversight? I'm not saying that they will refund you but it's worth a try. You may be surprised at just how helpful they can be. Don't ask you don't get hey!!

when you first join or renew for a year you get a month of the extras package free

Re: awful

8th Jul 2011 - 6:04pm
Macika76's AvatarMacika76Boy, can I type!
Joined:
3 Feb 2009
Posts:
101
Location:
In The Middle Of
Nowhere
ProfilePM
is it just me???? dunno.gif

guys u seem to complain about everything... i happen to be in the same '' regular room '' u r in, and the only thing i recall from u is complaining about the room, the members, socials and the hall entire site...

if that makes u feel better u r NOT the only one who has to wait sometimes 10 min to get into the '' regular room '' one time i counted and only after trying to get in the room 48 x i got in .. and yes it was a bit frustrating!

just keep knocking on the door and somebody will let u in ... bounce.gif

to pay for extras a couple of days before renewal due seems to me silly, maybe u should of put a post in the forum making general enquiery how things works on here.. we have many helpfull members here as well as the chatrom ops, who im pretty sure would of given u an advice
Maci

[quote="Deanh_1971"]Felt peeved at having to pay £5.95 to upgrade to a cpl status. Payed £16.95 for a month just to see if we enjoyed the site. Deided that we did then paid £29.95 for extras only to get a mail 2 days later saying our month had come to an end and needed to pay £74.95 for an annual membership. It would have been nice for admin to point out that our month sub was due to expire and therefore it would be a waste of time upgrading. I just see this as a cashcow. We would be interested in finding some of the free sites that perhaps some of the SH members are using. Mail us if its possible but I suspect admin will remove this due to us asking for other site information. Fed up of being logged out of chat then spending 10 minutes trying to get back into the regular room we use. Not a pleaserable experience so far and will NOT renew but SH wont care as they have banked our £75 quid for the year.

Re: awful

8th Jul 2011 - 6:08pm
Funlovers2009's AvatarFunlovers2009Godlike
Joined:
29 Apr 2009
Posts:
3036
Location:
I'm here!!!
ProfilePM
sara2010 wrote:

Funlovers2009 wrote:

Deanh_1971 wrote:

Felt peeved at having to pay £5.95 to upgrade to a cpl status. Payed £16.95 for a month just to see if we enjoyed the site. Deided that we did then paid £29.95 for extras only to get a mail 2 days later saying our month had come to an end and needed to pay £74.95 for an annual membership. It would have been nice for admin to point out that our month sub was due to expire and therefore it would be a waste of time upgrading. I just see this as a cashcow. We would be interested in finding some of the free sites that perhaps some of the SH members are using. Mail us if its possible but I suspect admin will remove this due to us asking for other site information. Fed up of being logged out of chat then spending 10 minutes trying to get back into the regular room we use. Not a pleaserable experience so far and will NOT renew but SH wont care as they have banked our £75 quid for the year.




It does seem a bit harsh to pay for extras and then be told it runs out 2 days later because your account needs to be renewed. I thought the extras upgrade was supposed to be for a year?

Have you sent a support ticket? Maybe it was an oversight? I'm not saying that they will refund you but it's worth a try. You may be surprised at just how helpful they can be. Don't ask you don't get hey!!

when you first join or renew for a year you get a month of the extras package free


I dont think so!! When we opened our other account last year we didn't get extras so if you do then its a new thing. dunno.gif
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