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Yet more Chatroom chrashes

20th Jan 2012 - 11:24am
domino_2's Avatardomino_2I need to get out more
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In the space of 10 min this morning the chatroom has booted us out - and I don't mean booted or kicked from a room, I mean SH's chatroom disconnected us for no apparent reason.

And in those few minutes we were in the rooms, we couldn't open cams or view profiles - AGAIN!

What are we paying for! icon_twisted.gif icon_twisted.gif

 

20th Jan 2012 - 11:34am
Sarah's AvatarSarahSite Moderator
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Have you submited a support ticket to admin?

If not please do so, including details of the systems etc you are running.

Thank you
domino_2's Avatardomino_2I need to get out more
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I raised a topic earlier this morning about the chatroom booting people for no reason, problems with cams, problems opening profiles - only for one of the moderators to lock the topic.

http://www.swingingheaven.co.uk/swingers-forum/viewtopic/404113.html


For all those that this is happening to please send Admin a support ticket!

and add your names here

 

20th Jan 2012 - 12:03pm
HnS's AvatarHnSGodlike
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Domino

can understand why locked as raising a support ticket is one of the suggestions by Support Team via their existing open thread, along with those encountering ongoing issues to perhaps use Chat via debug version, so if it does 'fail' you also create some system diagnostics that will help them with your/any support ticket raised.

there's already an open thread re ongoing Chat issues at the top of this forum, http://www.swingingheaven.co.uk/swingers-forum/viewtopic/403613.html which the Support Team are monitoring - certainly easier than trying to look at multiple threads being created or people adding their names to yet another thread, i.e. this one.

 

22nd Jan 2012 - 4:56pm
domino_2's Avatardomino_2I need to get out more
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Thought this thread wouldn't get checked - hence why I start a new thread - at least it got noticed!

Now I can't get into chat either through the normal big button or through the minute launch debug method. I have tried using different browsers - still can't get in.

And you wonder why i'm getting pissed off.....

 

23rd Jan 2012 - 4:35pm
l33's Avatarl33Site Admin
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domino_2 wrote:

Thought this thread wouldn't get checked - hence why I start a new thread - at least it got noticed!

Now I can't get into chat either through the normal big button or through the minute launch debug method. I have tried using different browsers - still can't get in.

And you wonder why i'm getting pissed off.....


When you say you can't get in, what exactly is happening? Blank screen? Is there an error message?

 

23rd Jan 2012 - 6:34pm
domino_2's Avatardomino_2I need to get out more
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simply won't connect

sometimes get a timed out method

when it kicks us - we get a message saying your connection has timed out - usuallywhen we are in the middle of a conversation

 

23rd Jan 2012 - 7:37pm
Cubes's AvatarCubesSite Moderator
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domino_2 wrote:

simply won't connect

sometimes get a timed out method

when it kicks us - we get a message saying your connection has timed out - usuallywhen we are in the middle of a conversation

What sort of connection do you have? Cable? ADSL? Mobile dongle? The reason I ask is because I've seen this sort of behaviour on the latter when the cell coverage is poor.

 

23rd Jan 2012 - 9:32pm
HnS's AvatarHnSGodlike
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Cubes wrote:

domino_2 wrote:

simply won't connect

sometimes get a timed out method

when it kicks us - we get a message saying your connection has timed out - usuallywhen we are in the middle of a conversation

What sort of connection do you have? Cable? ADSL? Mobile dongle? The reason I ask is because I've seen this sort of behaviour on the latter when the cell coverage is poor.


Might be worth running http://www.speedtest.net/ as this will give an idea as to connection speed actually being achieved, which might help

 

4th Feb 2012 - 12:26am
HnS's AvatarHnSGodlike
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st3v3 wrote:


If you do get disconnected would you let us know


Were you in multiple rooms No
The room(s) you were in BBW
The approximate time 00:20
Do you know if it was everyone in the room disconnected or just a few Just a few
Your browser type (Internet Explorer/Firefox/Chrome etc) IE 8
Your ISP BT Infinity

 

26th Feb 2012 - 7:20pm
HnS's AvatarHnSGodlike
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I You have been signed out from the chatroom, please refresh the page to log back in.

Started getting them again
banghead.gif

 

27th Feb 2012 - 8:21pm
paddy's AvatarpaddyI've got chair sores
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HnS wrote:

I You have been signed out from the chatroom, please refresh the page to log back in.

Started getting them again
banghead.gif


I've experienced the same issues as HnS, albeit not too the levels as before.

It occurs more if your logged into a mobile handset ( not the SH App ) and using the default browser

 

29th Feb 2012 - 6:39am
paddy's AvatarpaddyI've got chair sores
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There has been an error connecting to the chat server. Please check your Internet connection or alternatively contact support for assistance.

Some whispers working, others not ?

I was only logged in for two minutes!

kicked

5th Mar 2012 - 10:31pm
irh's AvatarirhGetting there
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Been in chat for 10 minutes and kicked out twice

 

8th Mar 2012 - 7:29am
paddy's AvatarpaddyI've got chair sores
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Sorry, there is a problem loading your chat profile.

Oops

Sorry, that member doesn't exist!
Chatroom (0)

Think the servers are on low fuel! - I've no doubt it'll be sorted in a flash icon_lol.gif

 

8th Mar 2012 - 11:12am
st3v3's Avatarst3v3Site Admin
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same issue as last night, the devs have been going over it

 

8th Mar 2012 - 7:27pm
paddy's AvatarpaddyI've got chair sores
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st3v3 wrote:

same issue as last night, the devs have been going over it


Phew, I thought I'd been banned

icon_lol.gif

Thanks for the update

 

8th Mar 2012 - 7:52pm
Dawnie's AvatarDawnieSite Moderator
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paddy wrote:

Phew, I thought I'd been banned

icon_lol.gif


You could be if you wanted dunno.gif


giggle.gif

 

21st Mar 2012 - 8:03pm
paddy's AvatarpaddyI've got chair sores
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Dawnie wrote:

paddy wrote:

Phew, I thought I'd been banned

icon_lol.gif


You could be if you wanted dunno.gif


giggle.gif


Your soo cheeky icon_lol.gif Oops your a Site Moderator, change of approach, your lovely.

Paddy xx

repetitive bootings

26th Mar 2012 - 10:37pm
olive10's Avatarolive10Finding my feet
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booted grrrrrrrrrrrrrrrrrrrr