Peanut

Joined: 3 Mar 2005
Posts: 2553
Location: The great state of
disarray
Post subject:
Posted: Fri Sep 19, 2008 12:06 am
Looks more like Virgin and their backbone through London Linx are having routing problems, either that or their routers are very busy and not returning pings.
-Bopeep-
Joined: 10 Aug 2006
Posts: 29
Location:
Post subject: Erm
Posted: Fri Sep 19, 2008 5:14 pm
Hi Elliot
Things are still ok so far ( touch wood ) fingers crossed it all stayes that way. This time i do think it was me at my end. Also my msn was affected but i run a deep scan and virus scanner cleared out a lot of stuff from that and since then it has worked fine. again thats touch wood,
hope it stays that way.
Thanks for all your advice Elliot/steve
Bo -x-
bopeep - if the result timed out then you have a connection issue, something is blocking the ports needed for flash applications.
What isp are you with, i forget? Also any new security software or change of hardware that could have triggerd it?
maybe_me - if you passed, thats quite confusing, could you try a few times to see if you pass all of them over the space of 10 minutes or so.
I'll look into this more tomorrow.[/quote]
Elliot
Joined: 18 Nov 2005
Posts: 396
Location: test
Post subject:
Posted: Mon Sep 22, 2008 9:09 am
Glad you're sorted bo, thanks for letting me know.
maybe_me - i take it you're all ok now?
Thanks,
Elliot
sara_gra

Joined: 20 Jun 2005
Posts: 233
Location: in your dreams
Post subject:
Posted: Fri Sep 26, 2008 5:54 am
HI Elliot
Everytime I go into chat within 5 mins or less I am disconnected and get this message
You have been disconnected, the error has been logged to our technical team to investigate.
This has been happening since Monday.. It has happend in the past, but only occasionally..this week its happening all the time..have never managed to stay in chat more than 5 mins all week!!!
Hope you can help.
Sara x
sara_gra

Joined: 20 Jun 2005
Posts: 233
Location: in your dreams
Post subject:
Posted: Fri Oct 3, 2008 5:45 am
Hi..
This is still happening, after almost 2 weeks...anyone got any suggestions..??
Still cant't stay in chat more than 5 mins!!
Sara
TabbynTina

Joined: 2 Nov 2005
Posts: 263
Location: Wakefield Area
Post subject:
Posted: Sun Oct 5, 2008 8:08 pm
sara_gra wrote:HI Elliot
Everytime I go into chat within 5 mins or less I am disconnected and get this message
You have been disconnected, the error has been logged to our technical team to investigate.
This has been happening since Monday.. It has happend in the past, but only occasionally..this week its happening all the time..have never managed to stay in chat more than 5 mins all week!!!
Hope you can help.
Sara x
Yes I have been getting that since the chatrooms went back to 4 servers after the big 1 server, I cant even get into chat today all I get is a grey screen!!!
Starting to anoy me now
lurcher
Joined: 13 Dec 2005
Posts: 1
Location:
Post subject:
Posted: Sun Oct 5, 2008 8:33 pm
I seem to be having the same problem and I passed on all the port tests 
blonde

Joined: 4 Feb 2005
Posts: 6498
Location: Planet blonde
Post subject:
Posted: Sun Oct 5, 2008 9:12 pm
I cant get in to chat tonight ........ tried about 6 times....... given up now!!!
Night Night
Sam xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Nottmcpl_1
Joined: 28 Oct 2006
Posts: 6
Location:
Post subject:
Posted: Sun Oct 5, 2008 9:38 pm
any 1 got any ideas why we cant get into any rooms
anais

Joined: 8 Jun 2003
Posts: 5615
Location: An she Blew!
Post subject:
Posted: Sun Oct 5, 2008 10:14 pm
Nottmcpl_1 wrote:
any 1 got any ideas why we cant get into any rooms
If you have xtras - get in via that and move to the server you want (just dont go to 1), if you don't have xtras - sorry you will have to wait until its fixed.
Piltdown
Joined: 16 Aug 2008
Posts: 2
Location:
Post subject: cannot get into chatroom
Posted: Sun Oct 5, 2008 10:40 pm
When i click on chatroom my machine hangs. is there an issue or is it volume?
cheers
anais

Joined: 8 Jun 2003
Posts: 5615
Location: An she Blew!
Post subject: Re: cannot get into chatroom
Posted: Sun Oct 5, 2008 10:57 pm
Piltdown wrote:
When i click on chatroom my machine hangs. is there an issue or is it volume?
cheers
Server 1 isnt working at the moment - if you have Xtras you can access chat via that room.
Piltdown
Joined: 16 Aug 2008
Posts: 2
Location:
Post subject: chatroom
Posted: Sun Oct 5, 2008 11:45 pm
i have not got xtras so am i buggered?
cheers
Adrenalinaddict
Joined: 30 Jun 2007
Posts: 24
Location:
Post subject: Can''t Get into chat
Posted: Mon Oct 6, 2008 5:47 am
Looks like SH owes me a days subscription. Only 13p but it all adds up!!
SH should note that other swingers sites do not seem to continulally have issues with chat servers and some of them are free!
Adrenalinaddict
Joined: 30 Jun 2007
Posts: 24
Location:
Post subject: Acess only if you have extras
Posted: Mon Oct 6, 2008 7:34 am
If extras lounge is the only way into chat why not give everyone extras until the issue is sorted, or move chat entry to server 2 like it used to be.
SH risks losing members by not setting up a quick work around whilst server 1 is fixed.
Norfolklol
Joined: 15 Jul 2007
Posts: 4
Location:
Post subject: Re: Acess only if you have extras
Posted: Mon Oct 6, 2008 7:57 am
Couldn't agree more with the above comments. Lack of communication is an issue too - downtime of this nature should warrant some sort of message on the chat home page. It is easy to think the problem is your end rather than SH's end and a message would at least stop up wanting to throw our computers out the window.
TanKinky

Joined: 27 Nov 2007
Posts: 3443
Location: Harry potters
bedroom
Post subject: Re: Acess only if you have extras
Posted: Mon Oct 6, 2008 8:19 am
Adrenalinaddict wrote:
Looks like SH owes me a days subscription. Only 13p but it all adds up!!
SH should note that other swingers sites do not seem to continulally have issues with chat servers and some of them are free!
How does it? Your still using the site. Its just one element of the site you cant use
Adrenalinaddict wrote:
If extras lounge is the only way into chat why not give everyone extras until the issue is sorted, or move chat entry to server 2 like it used to be.
SH risks losing members by not setting up a quick work around whilst server 1 is fixed.
Entry into chat usually works by sending you to the emptiest server as server 1 is down it shows as no one in there hence sending you to the server that is down
Adrenalinaddict
Joined: 30 Jun 2007
Posts: 24
Location:
Post subject: Re: Acess only if you have extras
Posted: Mon Oct 6, 2008 8:29 am
TanKinky wrote:Adrenalinaddict wrote:
Looks like SH owes me a days subscription. Only 13p but it all adds up!!
SH should note that other swingers sites do not seem to continulally have issues with chat servers and some of them are free!
How does it? Your still using the site. Its just one element of the site you cant use
Adrenalinaddict wrote:
If extras lounge is the only way into chat why not give everyone extras until the issue is sorted, or move chat entry to server 2 like it used to be.
SH risks losing members by not setting up a quick work around whilst server 1 is fixed.
Entry into chat usually works by sending you to the emptiest server as server 1 is down it shows as no one in there hence sending you to the server that is down
How does it?? Because i cant access chat which is what I use the site for. Free access would get me most of the rest.
I know it sends you to the emptiest server thats obvious, but a work around should be simple.
A lot of people are disgruntled about the reliability of Chat at the moment, if you spend time in the chatrooms you see comments all the time.
I am sure SH dont need defending, they just need to sort it, or members will be lost. That means less revenue, and that means problems will be harder to fix because there will be less resource. You then get a spiral of decline.
And please dont misunderstand me, I want sh to thrive and be good. So I was making sugestings and pointing oput the consequences of the problems. As for the 13p that was tongue in cheek