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Peanut
Godlike

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Joined: 3 Mar 2005
Posts: 2553
Location: The great state of
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Looks more like Virgin and their backbone through London Linx are having routing problems, either that or their routers are very busy and not returning pings.


-Bopeep-
Getting there



Joined: 10 Aug 2006
Posts: 29
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Hi Elliot

Things are still ok so far ( touch wood ) fingers crossed it all stayes that way. This time i do think it was me at my end. Also my msn was affected but i run a deep scan and virus scanner cleared out a lot of stuff from that and since then it has worked fine. again thats touch wood, icon_exclaim.gif hope it stays that way.

Thanks for all your advice Elliot/steve icon_biggrin.gif

Bo -x- icon_smile.gif



bopeep - if the result timed out then you have a connection issue, something is blocking the ports needed for flash applications.

What isp are you with, i forget? Also any new security software or change of hardware that could have triggerd it?

maybe_me - if you passed, thats quite confusing, could you try a few times to see if you pass all of them over the space of 10 minutes or so.

I'll look into this more tomorrow.[/quote]


Elliot
Site Admin



Joined: 18 Nov 2005
Posts: 396
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Glad you're sorted bo, thanks for letting me know.

maybe_me - i take it you're all ok now? icon_smile.gif

Thanks,

Elliot


sara_gra
I need to get out more

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Joined: 20 Jun 2005
Posts: 233
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HI Elliot

Everytime I go into chat within 5 mins or less I am disconnected and get this message

You have been disconnected, the error has been logged to our technical team to investigate.

This has been happening since Monday.. It has happend in the past, but only occasionally..this week its happening all the time..have never managed to stay in chat more than 5 mins all week!!! icon_cry.gif

Hope you can help.

Sara x


sara_gra
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Joined: 20 Jun 2005
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Hi..

This is still happening, after almost 2 weeks...anyone got any suggestions..?? dunno.gif

Still cant't stay in chat more than 5 mins!!

Sara


TabbynTina
I need to get out more

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Joined: 2 Nov 2005
Posts: 263
Location: Wakefield Area
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sara_gra wrote:

HI Elliot

Everytime I go into chat within 5 mins or less I am disconnected and get this message

You have been disconnected, the error has been logged to our technical team to investigate.

This has been happening since Monday.. It has happend in the past, but only occasionally..this week its happening all the time..have never managed to stay in chat more than 5 mins all week!!! icon_cry.gif

Hope you can help.

Sara x


Yes I have been getting that since the chatrooms went back to 4 servers after the big 1 server, I cant even get into chat today all I get is a grey screen!!!

Starting to anoy me now icon_mad.gif


lurcher
Just popped in



Joined: 13 Dec 2005
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I seem to be having the same problem and I passed on all the port tests icon_sad.gif


blonde
Godlike

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Joined: 4 Feb 2005
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I cant get in to chat tonight ........ tried about 6 times....... given up now!!!

Night Night

Sam xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx


Nottmcpl_1
Just popped in



Joined: 28 Oct 2006
Posts: 6
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any 1 got any ideas why we cant get into any rooms


anais
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Joined: 8 Jun 2003
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Nottmcpl_1 wrote:

any 1 got any ideas why we cant get into any rooms
If you have xtras - get in via that and move to the server you want (just dont go to 1), if you don't have xtras - sorry you will have to wait until its fixed.


Piltdown
Just popped in



Joined: 16 Aug 2008
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When i click on chatroom my machine hangs. is there an issue or is it volume?



cheers


anais
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Piltdown wrote:

When i click on chatroom my machine hangs. is there an issue or is it volume?



cheers


Server 1 isnt working at the moment - if you have Xtras you can access chat via that room.


Piltdown
Just popped in



Joined: 16 Aug 2008
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i have not got xtras so am i buggered?


cheers


mrniceguy2008
Finding my feet



Joined: 9 Jan 2008
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likewise!


Adrenalinaddict
Getting there



Joined: 30 Jun 2007
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Looks like SH owes me a days subscription. Only 13p but it all adds up!!

SH should note that other swingers sites do not seem to continulally have issues with chat servers and some of them are free!


Adrenalinaddict
Getting there



Joined: 30 Jun 2007
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If extras lounge is the only way into chat why not give everyone extras until the issue is sorted, or move chat entry to server 2 like it used to be.

SH risks losing members by not setting up a quick work around whilst server 1 is fixed.


Norfolklol
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Joined: 15 Jul 2007
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Couldn't agree more with the above comments. Lack of communication is an issue too - downtime of this nature should warrant some sort of message on the chat home page. It is easy to think the problem is your end rather than SH's end and a message would at least stop up wanting to throw our computers out the window.


TanKinky
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Joined: 27 Nov 2007
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Adrenalinaddict wrote:

Looks like SH owes me a days subscription. Only 13p but it all adds up!!

SH should note that other swingers sites do not seem to continulally have issues with chat servers and some of them are free!

How does it? Your still using the site. Its just one element of the site you cant use dunno.gif

Adrenalinaddict wrote:

If extras lounge is the only way into chat why not give everyone extras until the issue is sorted, or move chat entry to server 2 like it used to be.

SH risks losing members by not setting up a quick work around whilst server 1 is fixed.


Entry into chat usually works by sending you to the emptiest server as server 1 is down it shows as no one in there hence sending you to the server that is down


Adrenalinaddict
Getting there



Joined: 30 Jun 2007
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TanKinky wrote:

Adrenalinaddict wrote:

Looks like SH owes me a days subscription. Only 13p but it all adds up!!

SH should note that other swingers sites do not seem to continulally have issues with chat servers and some of them are free!

How does it? Your still using the site. Its just one element of the site you cant use dunno.gif

Adrenalinaddict wrote:

If extras lounge is the only way into chat why not give everyone extras until the issue is sorted, or move chat entry to server 2 like it used to be.

SH risks losing members by not setting up a quick work around whilst server 1 is fixed.


Entry into chat usually works by sending you to the emptiest server as server 1 is down it shows as no one in there hence sending you to the server that is down


How does it?? Because i cant access chat which is what I use the site for. Free access would get me most of the rest.

I know it sends you to the emptiest server thats obvious, but a work around should be simple.

A lot of people are disgruntled about the reliability of Chat at the moment, if you spend time in the chatrooms you see comments all the time.

I am sure SH dont need defending, they just need to sort it, or members will be lost. That means less revenue, and that means problems will be harder to fix because there will be less resource. You then get a spiral of decline.

And please dont misunderstand me, I want sh to thrive and be good. So I was making sugestings and pointing oput the consequences of the problems. As for the 13p that was tongue in cheek


Cat62
Look at meee

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Joined: 9 Nov 2007
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Here here adren icon_lol.gif