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FelicityAdmin
Over 90 days ago
Admin
Straight Male, 42
Straight Female, 43
United Kingdom

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Quote by H-x
I think I'm just being dense (again)
I've looked in 'My Settings', my post code is there, my home town is there, I have 'allow people to work out how far away I am' (can't remember exact wording) checked. But on my ad my location isn't visable, can anyone tell me how to change it?
I probably just can't find it for looking.
H.x

Try posting a new advert to see whether the location information is copied over onto the new one cool
Quote by borisd
all I am getting is the square with a small x in the top left corner. how do I get in the room?????

You need to install Flash on your machine. You can get this via the top link in this article:
http://www.swingingheaven.co.uk/help-centre/article.html?id=24
You can contact Admin regarding any problem that you may experiencing on the site. Just remember to provide as much information as possible, including the area where the incident happened.
Operators (chat room) and Moderators (site/forum) are also happy to help.
If it was in the chat room, the name of the room and the date/time is essential.
:thumbup:
I get the gist of the advert but I think it's a bit harsh if your name is Nigel. Just imagine the endless singing after every gets a bit rowdy down your local pub.
Also, I don't know where 'Nigel' is based, but I've never seen any watches lying around the streets.
Quote by secksy_cpl
Thanks to oldhammer2006 the for help, he received a reply back from Virgin regarding the service:
Thanks for your email.
I apologise for any inconvenience this is currently causing you. We do have a network problem that is possibly causing this problem. We are currently working to resolve this situation. Unfortunately I do not have a specific date as to when this problem will be rectified.

No news when it will be fixed yet which is a shame.
Yep, we got the same reply. It's been about 3 weeks now!
I was going to bump this thread up but I haven't heard any new reports for a while now which generally means it has been cleared up.
I must admit I'm not Virgin's biggest fan. After cancelling my NTL connection when I moved house, Virgin took over, and a year later they appointed debt collectors to recover money for the non existent connection at a house I didn't live at any more. They did admit fault in the end confused
Are the same problems still ongoing during the evening hours?
Thanks to oldhammer2006 the for help, he received a reply back from Virgin regarding the service:
Quote by virgin
Thanks for your email.
I apologise for any inconvenience this is currently causing you. We do have a network problem that is possibly causing this problem. We are currently working to resolve this situation. Unfortunately I do not have a specific date as to when this problem will be rectified.

No news when it will be fixed yet which is a shame.
Quote by SuperDave
Anyone know? Justr tried but it came up repeatedly with "no results found" ?

I actually had this happen on the admin account. I entered the My Settings area, selected 'Submit' on the location details, logged out of the account, logged back in, and everything was fine.
I have recommended this to a few other users who had similar difficulties but they never did confirm back whether it worked or not confused If it does, it would definitely be worth telling this to all users.
I know that we've still got more work to do to the My Search feature so new bits will be added shortly cool
It sounds like the graphics card might be on its way out. What make/model is it? It might be worth noting down how many times it beeps.
Make sure that you are clicking onto the picture once it is shown. This will insert img tags into the message which is where the photo will be shown to the recipient :thumbup:
Quote by A+D
not a gripe but more of a query - just checked our advert out and at the bottom it says "The above text has been censored to remove personal details and URLs."
now I've just been through our advert and cannot see why this has been added? we have not put any details (other than what's in the ad) nor have we put in an e-mail or web page addy - so why has this just appeared?
Has anyone else had this happen to them?
not that bothered but it looks as if we've tried to deliberatly break the SH rules when we haven't

Quote by Dawnie
It is probably something really silly that has caught you by mistake. Admin adds a number of terms to the banned word list as and when they crop up, along with MSN.
For an example
hotmale
or
reverse liamtoh
You could easily have used a word that contained a part of a banned term.
So I do understand that it looks like you have been naughty but that isn't the case, you have just happened upon a banned term :thumbup:

Yes Dawn is spot on :thumbup:
You've probably innocently used one word that is held on our 'naughty list' which someone else may have used as an attempt to conceal contact information. The word has then been removed and the warning placed on the advert/profile.
I'll see if I can find the word in the list cool
Quote by Spitroastlincs
But as a gay couple why don't we get 2 blue crosses....no folks we would not prefer 2 pink ones!!

This is a popular request and we have included this in the new chat room :thumbup:
Quote by brummatt
hi, i was thinking of getting a new cam as my old one died a while ago. where would be the best place for a cheap one? I rarely used it so don't really want to splash out too much for one. are they easy enough to set up these days? Last one i installed years ago when i was more technically minded.

You should take a look at ebuyer - they have quite a few cheap cams starting at £4. I doubt they are that advanced, but you can't complain at the price.
The room limit is 70 members. However, we found a problem when an operator needed to enter the room to deal with an incident, but they couldn't because there was no room. We then put 10 reserve slots on the rooms so an operator or administrator could get in in an emergency.
It does turn out though, if a room has 69 members and another 2 members try to enter at the exact same time, the room limit will hit 71, taking one of the reserve slots. If more enter at the same time, obviously the count will go up a little higher, but it does not often happen.
A user that I spoke to last week simply removed the Real Player software and managed to resume his access immediately. Definitely worth a try.
Edit: If you are unsure how to go about doing this, you can remove programs via the Control Panel > Add/Remove Programs.
I've just put up a help article which covers what the chat room symbols stand for, to help those new or old members who are unsure.
Quote by micky69r
Hi there I was hoping you could help me, I have been trying all week to get in the chat rooms as I have been a memeber for a while now but when I try and open the chat window up pops the window with just a small red cross in the top left hand cornor to indicate that it is not opened, please help as I miss this service
Micky

I suspect that your computer is missing the flash software which is essential to use the chat room.
You can download and install the software through a few simple steps by clicking here.
The 'grey screen' basically means that you are having problems connecting to the chat room servers.
You need to consider running the communication test to see whether any failed or timed out results are shown:

The most common cause of this grey screen problem is a firewall. This can range from the Windows XP firewall to a firewall set up in a router or wireless router.
A few new cases that have cropped up recently have coincided with installing the latest Real Player software. We're not sure why but we are taking a look into this so it is something to bare in mind.
Your browser may have cached a blank white page - try pressing 'Ctrl and F5' both together whilst viewing the white page.
I think this thread makes good point, not because I want to see anyone named and shamed or encourage others to name and shame, but to take a step back and actually admire the way that you responded to the message. You could have sent a similar message back, but to diffuse it straight away, I must respect the approach.
Quote by Freckledbird
Can I just ask: if we have saved messages now, will they still be there when the new mailbox thingy comes into force? Or will they be lost? And will our mailboxes fill up with all old emails when it changes (this has happened before)?

It might be too early to say, but I would imagine that everything in your current mailbox will be transferred over to the new one or possibly you might have the option to flick between the two. Nothing has been set in concrete yet. At the moment we haven't got a deadline in mind when this all might happen but I wanted to give you an idea to what is coming up as the next project.
I have found one bug in the mailbox that causes this, whether or not there is another way, I'm not sure. I'll explain.
Once you have sent a message to another user, if you view your Sent folder obviously that message is shown as Unread. If you tick or highlight that message and use the button titled Save Selected you will notice that the Sent message is then immediately marked as Read. This also marks the sent message in the recipient's inbox as Read instead of the usual Unread.
I believe that members saving their Sent messages is causing this to happen. I suspect that Sent messages are saved so they can be used to send to another member and so on.
We had a look at the mailbox code and there is nothing that could be found which would cause this to happen and there has been no recent changes which is even stranger. The goods news as I think someone else mentioned that we have a new mailbox in the pipeline which will get rid of this bug.
A quick google tells me that digital camcorders are connected by a firewire cable which is the one that you have brought - great if you have a firewire connection on your PC, bad if you don't. You might have to go down the line of buying a PCI firewire card but this is going to be more money.
From reading a few forums, it seems that people with JVC cameras have had a nightmare trying to connect them to their PCs via USB, most have failed.
Having said that, I've never tried personally and hope that someone else has and can be of more use.