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blankin out in chat room

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hi all
can someone help us....
i sign into chat room and all is well for first few minutes and then the screen goes blank and the names are faded and i have to close and wait 5 minutes to get back in.....
fustrated now... only ever get to say hello many many times today and then lost all the connection......arrrgggghhhhh
not very computer literate....so if any one can help could you translate computer jargon into english first.....
thanks to you all
ps if i didnt speak to any one today you may now understand why.....
suzie and gaz
xxxx
Quote by wannahavefun
hi all
can someone help us....
i sign into chat room and all is well for first few minutes and then the screen goes blank and the names are faded and i have to close and wait 5 minutes to get back in.....
fustrated now... only ever get to say hello many many times today and then lost all the connection......arrrgggghhhhh
not very computer literate....so if any one can help could you translate computer jargon into english first.....
thanks to you all
ps if i didnt speak to any one today you may now understand why.....
suzie and gaz
xxxx

Hopefully when you can get back into the chatroom, it would be worth checking which version of flash you have installed. (in case its out of date).
Move your cursor on the screen between the line where you type your text in the chatroom and your windows taskbar at the bottom of your screen. If you then right click you will be given the option "about adobe flash player 9". If you left click on that option, a new web page should open which will confirm that you are running version 0 That may help. If it doesn't, then a little more info about the spec of your machine may help. Processor, ram, operating system that kind of thing.
Ian
oh ian thank you ....i am now going to follow your instructions and hope that it works......i will let you know....as for the machine im on a lap top it portable...small black.. quite cute and my lifeline to chat lol.... dont think that was the info that you wanted really...its HP compaq 6310 not had it that long and i promise i not spilt my wine or anything on it like the last one lol
once again thanks
Quote by wannahavefun
oh ian thank you ....i am now going to follow your instructions and hope that it works......i will let you know....as for the machine im on a lap top it portable...small black.. quite cute and my lifeline to chat lol.... dont think that was the info that you wanted really...its HP compaq 6310 not had it that long and i promise i not spilt my wine or anything on it like the last one lol
once again thanks

Ok, i've checked the spec of your hardware, and that's plenty fast enough. So the problem is most likely going to be software related.
Unless of course.... you are with tiscali?
Ian
quick update
after several goes i found where to right click lol
and im runnin on 9 as you said...
i tend to blank out if i try to look at profile or cam and now even when i type
thanks suzie and gaz
zz
blue yonder is our provider.... i am blonde but im on shandy tonight so i dont think it user fault lol so it must be the soft wear............errmm wat does that mean
suzie and gaz
x
Quote by wannahavefun
blue yonder is our provider.... i am blonde but im on shandy tonight so i dont think it user fault lol so it must be the soft wear............errmm wat does that mean
suzie and gaz
x

In that case then you're gonna have to submit a support ticket..
they can be found here>>>>
http://www.swingingheaven.co.uk/main/contact.html
Sorry i can't help any further.
Ian
Are you on wireless internet access??? confused :?
hi sgt bilko
yes on wire less, but since i have asked for help its started to work again...so no idea wat was goin on... as long as it works now....
thanks for you help and replys ian and sgt bilko... if there is an op or mod about would you please close this thread for me
thanks so much
suzie
xx
Quote by wannahavefun
if there is an op or mod about would you please close this thread for me
thanks so much
suzie
xx

Only the mods can close threads.... thankfully as a chatroom op, my extra buttons are only in that section of the site.
Don't worry the mods are like buses. (I meant there will be one along in a minute), not they look like one lol
Ian
Consider it locked!!! lol :lol: :lol: :lol: :lol: