Chat broken and not working ?

Just logged on for a chat room catch up and all it does is go to a blank chat room header ... no folk in there, 0 in chat it says ... Anyone ?

Mine to

I see we have no explanation of anything by the site owners as usual ..then they wonder why folk (like me) don't renew old standing subscriptions !

same here, been showing 0 in chat for a number of days now even when there have been folks in there

server blown by Amy? 🤣

10 minutes after the initial post and you

Quote by funladforu

I see we have no explanation of anything by the site owners as usual ..then they wonder why folk (like me) don't renew old standing subscriptions !

With the best will in the world ten minutes from your first comment and then this one and you're expecting an admin reply?

In any case, it's ongoing, the issue has been noted, it was fixed a couple of days ago, it seems to have returned and Admin have again been made aware of it.

Not expecting any reply from anyone to be honest with the customer service standards on this site these days ... If it was now and then fine, but its all the time these days. A simple banner on the home page to let folk know what is going on would help a lot .. but no even that is too much !

It's basic customer interaction , simple common sense to let your paying members know there's an issue and that you're trying to fix it....Still it could be worse I could have shelled out for lifetime membership before it all went to shit.... Oh wait lol.

Quote by JR_Hartley

With the best will in the world ten minutes from your first comment and then this one and you're expecting an admin reply?

In any case, it's ongoing, the issue has been noted, it was fixed a couple of days ago, it seems to have returned and Admin have again been made aware of it.

No, read the comment, he wasn't expecting a reply after 10 minutes. He was stating the fact that there's been no news. If a fault returns after being fixed it obviously wasn't fixed was it. Just basic Comms are the bare minimum we're asking for as paying customers. Just copy what proper tech companies do if you don't know what you're doing

Not how I read it, but in any case there is link at the foot of the page for support by raising a ticket.

Forums are probably the least read area for the site admin/tech of any online business, a quick swoop of any main broadband provider//media website/insurance forum demonstrate perfectly how little the forums (if present) of their respective businesses see support issues answered by site admins and even less so with support messages/banners should things go awry. Everytime I visit my banks website it seems it's offline, no explanation given, no message received just that it's offline, it's frustrating but things eventually come back on stream, as will the chat here at some point.

Edited: (chat backup by 7:30pm)