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chat error
It does happen but I'm not so sure it's always the fault of the SH server.
When next off in to chat do one of two things.
A/ Use the debug mode, this will help support identify where your problem is. You can find the debug mode right under the Chatroom connect, look for
Having connection problems? - Open with debugging enabled
http://www.swingingheaven.co.uk/chatroom/
B/ The next thing you can do is log the issue with support and mention you've used the debug mode. You can raise a ticket here:
http://www.swingingheaven.co.uk/support-tickets/new-ticket.html
In the Department dropdown be sure to select 'Chatroom' and include rough times of when you are disconnected and that you've used the debug facility.
Yeah i know, scant consolation when you're happily viewing a cam and are summarily dismissed from the chatroom re the connection message.
When next off in to chat do one of two things.
A/ Use the debug mode, this will help support identify where your problem is. You can find the debug mode right under the Chatroom connect, look for
Having connection problems? - Open with debugging enabled
http://www.swingingheaven.co.uk/chatroom/
B/ The next thing you can do is log the issue with support and mention you've used the debug mode. You can raise a ticket here:
http://www.swingingheaven.co.uk/support-tickets/new-ticket.html
In the Department dropdown be sure to select 'Chatroom' and include rough times of when you are disconnected and that you've used the debug facility.
Yeah i know, scant consolation when you're happily viewing a cam and are summarily dismissed from the chatroom re the connection message.
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