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Chatroom not working - edited title

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Bo - Hopefully it will remain open - i just hope your ISP isn't blocking the ports at peak times like the same issue we had with tiscali a while back. What is your ISP?
Also maybe_me, whats your isp? And is it any better today for you.
Thanks.
hi still no go today and im getting so peed off just logs me into server 1 and sits there why??????
maybe_me:
Who are your ISP?
And can you try the flash connection test a few times over a 10 minute period and see if you fail any.
Thanks,
Elliot.
hi elliot m with virgin and tried test 5 - 6 times all passed the only thing im having trouble with is
getting into chat
please help im going insane :shock:
Did you follow steves advice on the previous page.
1) Clear Temp Internet Files
2) Uninstall and Reinstall Flash.
This should solve any issues you're having if you pass the connection test.
Can't get into chat room at all...have tried all the above, just get to server one and it hangs there.
thats exactly what i have.... done every thing u said n no luck mad
Hi,
I need to see a trace to the chat server from your accounts.
If you're on Windows XP or earlier:
Goto Start > Run
Type 'cmd' and press enter.
in the box that pops up, type:
tracert 5
Wait a few seconds until it says 'Trace Complete'
Next right click anywhere on the black, and goto 'Select All'
Hit enter on your keyboard.
Come to this thread start a reply, and right click in the message window and goto 'Paste'
This will paste the data into here and i can diagnose the issue.
Thanks,
Elliot
rightn i did that this is what is said
' 5' is not recognised as an internal or extrenal command operable or batch file.
also its the same on main pc which i just did that on as laptop just crashed on me and lost everything ffs mad
This is what I got maybe.
Microsoft Windows
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
Tracing route to .
over a maximum of 30 hops:
1 2 ms <1 ms <1 ms
2 44 ms 56 ms 41 ms
3 38 ms 38 ms 38 ms 1
4 50 ms 49 ms 49 ms
5 190 ms 217 ms 74 ms
6 94 ms 98 ms 79 ms .
Trace complete.
Check to see you typed excatly what elliot asked you to type ie tracert 5 then after you type that press enter
i did that again and got the exact same reply as my origional one whats going on cant get in on main pc or lap top same reply
Hi maybe_me,
From what its returning, it seems you aren't typeing the 'tracert' word before the ip address.
Type exactly:
tracert 5
On one line, nothing else.
right this is what i got
tracert 5
Tracing route to .
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms DININGROOM
2 7 ms 7 ms 12 ms 10.5.0.1
3 17 ms 21 ms 10 ms
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 17 ms 22 ms 18 ms
8 71 ms 210 ms 90 ms
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
any ideas?????
Hi,
It seems that some of your network hardware has blocked the server.
I would suggest you restart your router in the dining room, and what i can guess is an Virgin modem box near your tv.
Simply turn them off, wait 10 sec and turn them on again.
Let me know if that works.
Thanks,
Elliot
ok will do that tomoro fed up now lol thanks for ur help so far kiss
Looks more like Virgin and their backbone through London Linx are having routing problems, either that or their routers are very busy and not returning pings.
Hi Elliot
Things are still ok so far ( touch wood ) fingers crossed it all stayes that way. This time i do think it was me at my end. Also my msn was affected but i run a deep scan and virus scanner cleared out a lot of stuff from that and since then it has worked fine. again thats touch wood, :!: hope it stays that way.
Thanks for all your advice Elliot/steve biggrin
Bo -x- smile
bopeep - if the result timed out then you have a connection issue, something is blocking the ports needed for flash applications.
What isp are you with, i forget? Also any new security software or change of hardware that could have triggerd it?
maybe_me - if you passed, thats quite confusing, could you try a few times to see if you pass all of them over the space of 10 minutes or so.
I'll look into this more tomorrow.
Glad you're sorted bo, thanks for letting me know.
maybe_me - i take it you're all ok now? smile
Thanks,
Elliot
HI Elliot
Everytime I go into chat within 5 mins or less I am disconnected and get this message
You have been disconnected, the error has been logged to our technical team to investigate.
This has been happening since Monday.. It has happend in the past, but only occasionally..this week its happening all the time..have never managed to stay in chat more than 5 mins all week!!! :cry:
Hope you can help.
Sara x
Hi..
This is still happening, after almost 2 weeks...anyone got any suggestions..?? dunno
Still cant't stay in chat more than 5 mins!!
Sara
Quote by sara_gra
HI Elliot
Everytime I go into chat within 5 mins or less I am disconnected and get this message
You have been disconnected, the error has been logged to our technical team to investigate.
This has been happening since Monday.. It has happend in the past, but only occasionally..this week its happening all the time..have never managed to stay in chat more than 5 mins all week!!! :cry:
Hope you can help.
Sara x

Yes I have been getting that since the chatrooms went back to 4 servers after the big 1 server, I cant even get into chat today all I get is a grey screen!!!
Starting to anoy me now mad
I seem to be having the same problem and I passed on all the port tests sad
I cant get in to chat tonight ........ tried about 6 times....... given up now!!!
Night Night
Sam xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
any 1 got any ideas why we cant get into any rooms
Quote by Nottmcpl_1
any 1 got any ideas why we cant get into any rooms
If you have xtras - get in via that and move to the server you want (just dont go to 1), if you don't have xtras - sorry you will have to wait until its fixed.
When i click on chatroom my machine hangs. is there an issue or is it volume?
cheers
Quote by Piltdown
When i click on chatroom my machine hangs. is there an issue or is it volume?
cheers

Server 1 isnt working at the moment - if you have Xtras you can access chat via that room.
i have not got xtras so am i buggered?
cheers
likewise!
Looks like SH owes me a days subscription. Only 13p but it all adds up!!
SH should note that other swingers sites do not seem to continulally have issues with chat servers and some of them are free!