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Chatroom not working - edited title

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If you get the sign up screen then its most likely a cache issue, try a refresh and let me know if it works or doesn't, either way a response will help us to sort out the bug.
If chat doesn't pop up at all then try http://www.swingingheaven.co.uk/chatroom/chatroom.html
Still same problem admin however if I use yr link on your e mail then I go straight in Yet if I then go back to sign in I cannot go into chat room
I still cannot get into chatroom can you please advise 24 hours now thanks
well, i can't get in again this morning... i could the other day but it does seem very temperemental at the moment...
when i click on the chatroom icon, nothing happens at all
hope it all gets sorted out soon.
imagine it's a bit of a technological nightmare for the site people, but then i don't know much about computers so what do i now lol
Some others were having this problem where their browser wouldn't open up chat in a new window so we c hanged the code to open up chat in the same window, the problem with this was that others couldn't see the whole chat area due to the room taken up by the browser menu's.
So now there's the original link which opens up in a new window and underneath that another link for those that can't open up a new window, hopefully that will solve the problem for everyone.
For those that are still having issues its always best to put in a support ticket, this way we can try to sort you out on a case by case basis.
All i get is a blank screen, my browser says the page has finished loading.
Is there a problem with server 2? each time i try to go there i get disconnected and an error message that says the problem has been sent to the techincal support team.
venus x
Quote by Venusmist
Is there a problem with server 2? each time i try to go there i get disconnected and an error message that says the problem has been sent to the techincal support team.
venus x

I've been getting the same in 3 and 2.
same here
having chatted to some friends on msn it seems were not the only ones - although some have managed to get in dunno .
So to the people in the know! any ideas?
venus x
There's a link below the chat access - to open it in the same window. That works.
I can get into chat but then as soon as I try to enter server 2 i get told :-
You have been disconnected, the error has been logged to our technical team to investigate.
banghead Then the ubiquitous 5 minute thingy comes in to play (yawn) mad
That last post up there ^^^ by Lost is nearly right y'know. What he failed to mention is that the message
You have been disconnected, the error has been logged to our technical team to investigate.
and the locking out mad happens when trying to move to any other room server or what have you!
Pooh :sad:
All is not well :sad: you see the last few posts well they still apply though if ya mix em up and shuffle em about a bit then thats whats going on as well :sad:
Ello...................................is there a problem with the chtroom ?? I seem to be just gettin a blank screen then a disconnection error notice on the bottom of the page ????
~SAme here...disconnection Grrrrrrrrrrrr mad
....Same here also, in both I.E 7 and Firefox. It's been the same all day.
GRRRRRRRRRRRRRR!! sad
Glad it's not just me - not been able to get in for days. mad
I've about had enough of this now it's no longer funny.........I signed up and paid for a service and I'm not getting it ?????????? get it sorted or I want a refund simple as ...................
Quote by Sexybabe44
I've about had enough of this now it's no longer funny.........I signed up and paid for a service and I'm not getting it ?????????? get it sorted or I want a refund simple as ...................

Put in a Support Ticket to admin instead of posting in here!! confused :?
http://www.swingingheaven.co.uk/support-tickets/
Server 4 is currently down and as it's the default entry point into chat then we can't get in :violin:
why cant i get into chat room, the screens blank :cry: :cry: :cry: :cry: :cry: :cry: :cry: :cry: :cry: :cry:
Quote by swcpl2005
Server 4 is currently down and as it's the default entry point into chat then we can't get in :violin:

same is happening again today, tried for ages then it let me in on server 2 then got disconnected
Quote by chesty_bird
Server 4 is currently down and as it's the default entry point into chat then we can't get in :violin:

same is happening again today, tried for ages then it let me in on server 2 then got disconnected
Such is the popularity of SH I guess??
However it does beg a couple of questions:
1 Could we please get rid of the 5 minutes delay? This is a perfect example of why it isn't helpful to the great majority of users.
2 Would it possible to have a second dialogue box, after the Click Here to Enter the Chatroom, with a list of the available servers? This would give the users a chance to go directly to the server of their choice, rather than having to wait and see where you end up first?
Hope this is helpful??? Just trying to see possible solutions. dunno
getting a little peeved at having probs in chat at 4am...the site cant be that busy and we pay good money for this...come on sh sort it out
is server 1 playing up tonight tues 12th as i cannt get in i get grey screen but ok on other servers
how annoying, server 1 is still playing up !!!!!!!!!!!!!!
Having problems getting into server 1 screen just freezes, can anyone help..
There was a problem with one of the admin rooms, the file had to be reconfigured and all of the chatservers restarted to enable the fix, it should all be working fine now.