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New Chat - General Discussion & Questions
Forum Virgin
Would have been nice to have seen this sorted out before it was put out as the replacement to the old chat. Been trialled for some time I believe so why is it a bit of a dogs dinner for some? Could firefox on macs be a particular problem?
Warming the Bed
Quote by Badgerfun
Would have been nice to have seen this sorted out before it was put out as the replacement to the old chat. Been trialled for some time I believe so why is it a bit of a dogs dinner for some? Could firefox on macs be a particular problem?
no its not, thats certan
Casanova
Hi
New chat is cool, but boots us out all the times, hope this is being sorted?
New chat is cool, but boots us out all the times, hope this is being sorted?
Master of Sex
HI all,
There have been a couple of issues tonight, but we hope we've found a fix for most people. Please give it a go again, and see if its any better. Make sure you close the chat fully, then open it again to get the latest version.
Thanks,
Elliot
There have been a couple of issues tonight, but we hope we've found a fix for most people. Please give it a go again, and see if its any better. Make sure you close the chat fully, then open it again to get the latest version.
Thanks,
Elliot
well...sory Elliot but for second night running I had enough...I'm off to bed
been disconnected over 4 times..and total crash of room as well....
Problem is,,,,the room builds up nice..getting 30/40 people in..haveing a chat..and crash bang walllop..it dies.....then only get about 10 bothering to come back...rest like me..give in and go elsewhere. Not enjoying the new chat yet !!!!!!!!!
been disconnected over 4 times..and total crash of room as well....
Problem is,,,,the room builds up nice..getting 30/40 people in..haveing a chat..and crash bang walllop..it dies.....then only get about 10 bothering to come back...rest like me..give in and go elsewhere. Not enjoying the new chat yet !!!!!!!!!
:banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead:This is now driving me NUTS.
Firstly couldn't get in at all to new chat. Then could get in but couldn't cam or view cams. Then could get in but now I keep getting kicked .... 7 times in 30 mins ffs and now cant get in at all ... major failure!
I am assuming, in line with every other paying site I am a member of, that a refund or extension of membership will be forthcoming?
I've just come back to the site recently and am now wishing I hadn't paid for a membership at all. At the moment I'll be joining quite a few others and won't be renewing. Not sure what I am paying for when I can't use the facility!
Firstly couldn't get in at all to new chat. Then could get in but couldn't cam or view cams. Then could get in but now I keep getting kicked .... 7 times in 30 mins ffs and now cant get in at all ... major failure!
I am assuming, in line with every other paying site I am a member of, that a refund or extension of membership will be forthcoming?
I've just come back to the site recently and am now wishing I hadn't paid for a membership at all. At the moment I'll be joining quite a few others and won't be renewing. Not sure what I am paying for when I can't use the facility!
Sex God
Popped my head in for half an hour. All seemed to work ok for me. There is a bit of lag on pressing enter and the text appearing on screen but its manageable. The only thing that would not work for me was full screen cameras. Just kept saying could not connect 
Normal size cams worked fine though.
Normal size cams worked fine though. Warming the Bed
Quote by Kinkybicple2009
Just trying to get on to chat and stay on it......seems like this is a task in itself. Surely there should have been sufficient testing to make sure that there would be little teething problems.......Will have to stick to stories at this rate and ask for my money back!! :sad:
they are looking into the problem as we speak
there are several threads on this same issue
I have been reading other posts, however, as I don't use this fully and often, my opinions won't have been submitted.....until tonight that is. Testing and checking needed to be done before going live. I don't use it often - as I said - so didn't know there were changes planned. There may well be others like us who only use certain areas. x
Warming the Bed
Quote by Kinkybicple2009
I have been reading other posts, however, as I don't use this fully and often, my opinions won't have been submitted.....until tonight that is. Testing and checking needed to be done before going live. I don't use it often - as I said - so didn't know there were changes planned. There may well be others like us who only use certain areas. x
its been noted in the chatroom page for quite a while now that the rooms were going to change
Sex God
Yup
I cannot for the life of me see any improvement here at all.....sorry but if this is the best they can do after Christ knows how many months, then it really is a backward step.
Change is all well and good, when that change is better than what people had....but it is not.
I have been here long enough to have not been suprised with the crashes people and myself were having, as that is exactly what happens every time something drastic is changed.
If my memory serves me right we had this a few years back and then SH reverted back to what we had before?
It needed a few tweaks not something that people find hard to use.
Still...............won't listen to little 'ol me.
Change is all well and good, when that change is better than what people had....but it is not.
I have been here long enough to have not been suprised with the crashes people and myself were having, as that is exactly what happens every time something drastic is changed.
If my memory serves me right we had this a few years back and then SH reverted back to what we had before?
It needed a few tweaks not something that people find hard to use.
Still...............won't listen to little 'ol me.
Quote by kentswingers777
I cannot for the life of me see any improvement here at all.....sorry but if this is the best they can do after Christ knows how many months, then it really is a backward step.
Change is all well and good, when that change is better than what people had....but it is not.
Warming the Bed
As many of you are aware, Swinging Heaven have been deleting many forum posts to hide the level of unhappiness being shown by it's members regarding the feckless implementation of the bug-ridden new chat software.
We pay to have a voice in these forums and I find it unethical to remove ANY posts involving this subject. Deleting members posts that express feelings that they want to air should NOT be deleted. The reason given by SH? That there is already a thread for the complaints. This is true, but who is going to trawl and read through SO MANY pages in one thread? At least people can pick and choose the threads they want to view by their title heading, if none are deleted.
I am writing in complaint to Symbios Solutions (the parent company), and I would suggest that it would be a good idea for other members to do the same. My complaint isn't just about the terrible lack of expertise shown in the migration to a new form of chatroom, but more about the ethics of a company that conceals it's members concerns by deleting their posts.
Perhaps this post will be deleted, but I will take a screenshot of the post when I have finished typing and send it, along with the text of my other post that WAS deleted to the Head Office. I will also be listing the names of other members who have had their posts deleted, so if anyone else wants to complain about deleted posts leave your name below and I'll include your comments too.
oh, and for anyone interested, the address for complaints is:
Symbios Group
25 Barnes Wallis Rd,
Segensworth East,
Fareham,
Hampshire,
PO15 5TT
And if you'd like to call the number is:
Tel:
An 0870 number! Even wanting to make money from their incoming calls!
Finally, if you go to their website:
you can submit your complaint in the form of an enquiry.
Peace
Dex
We pay to have a voice in these forums and I find it unethical to remove ANY posts involving this subject. Deleting members posts that express feelings that they want to air should NOT be deleted. The reason given by SH? That there is already a thread for the complaints. This is true, but who is going to trawl and read through SO MANY pages in one thread? At least people can pick and choose the threads they want to view by their title heading, if none are deleted.
I am writing in complaint to Symbios Solutions (the parent company), and I would suggest that it would be a good idea for other members to do the same. My complaint isn't just about the terrible lack of expertise shown in the migration to a new form of chatroom, but more about the ethics of a company that conceals it's members concerns by deleting their posts.
Perhaps this post will be deleted, but I will take a screenshot of the post when I have finished typing and send it, along with the text of my other post that WAS deleted to the Head Office. I will also be listing the names of other members who have had their posts deleted, so if anyone else wants to complain about deleted posts leave your name below and I'll include your comments too.
oh, and for anyone interested, the address for complaints is:
Symbios Group
25 Barnes Wallis Rd,
Segensworth East,
Fareham,
Hampshire,
PO15 5TT
And if you'd like to call the number is:
Tel:
An 0870 number! Even wanting to make money from their incoming calls!
Finally, if you go to their website:
you can submit your complaint in the form of an enquiry.
Peace
Dex
Sex God
Nothing has been deleted, they have been merged into one thread.
http://www.swingingheaven.co.uk/swingers-forum/viewtopic/316764.html
and this is where this thread is going.
Edit:- if you go back a few pages of this thread, you will find your posts and the other ones you refer to as 'missing'.
http://www.swingingheaven.co.uk/swingers-forum/viewtopic/316764.html
and this is where this thread is going.
Edit:- if you go back a few pages of this thread, you will find your posts and the other ones you refer to as 'missing'.
Master of Sex
Hi Dex,
There are several reasons we merge threads, the main one of which is to keep the useful information in one place and so we can reply in one place. I don't have the time to sit there replying to each individual thread, especially as my time should be fixing the chatroom.
Our company name, address and phone number are, and have been in the T&C's for years, we don't hide who we are, and don't attempt to make it difficult to contact us.
Any members who have a complaint can make it via the Help Centre, this then goes straight to the correct department, and will be dealt with accordingly.
I'm a little confused as to why you're so irate about the chatroom. As I've said many of times in the last 72 hours the old chatroom is still available, and has always been for those members who prefer it. We've taken nothing away from the usability of the site, and welcome all members to use whichever chatroom they prefer.
If you have any specific questions for me, I'm more than happy to answer them (providing i've not already covered them in my Q&A thread).
Edit: Further to this if you'd like to speak in person, you can get hold of me on the above number during office hours, if you want to go through the situation over the phone i'm more than happy to do so.
Elliot
There are several reasons we merge threads, the main one of which is to keep the useful information in one place and so we can reply in one place. I don't have the time to sit there replying to each individual thread, especially as my time should be fixing the chatroom.
Our company name, address and phone number are, and have been in the T&C's for years, we don't hide who we are, and don't attempt to make it difficult to contact us.
Any members who have a complaint can make it via the Help Centre, this then goes straight to the correct department, and will be dealt with accordingly.
I'm a little confused as to why you're so irate about the chatroom. As I've said many of times in the last 72 hours the old chatroom is still available, and has always been for those members who prefer it. We've taken nothing away from the usability of the site, and welcome all members to use whichever chatroom they prefer.
If you have any specific questions for me, I'm more than happy to answer them (providing i've not already covered them in my Q&A thread).
Edit: Further to this if you'd like to speak in person, you can get hold of me on the above number during office hours, if you want to go through the situation over the phone i'm more than happy to do so.
Elliot
Warming the Bed
Quote by Sarah
Nothing has been deleted, they have been merged into one thread.
http://www.swingingheaven.co.uk/swingers-forum/viewtopic/316764.html
and this is where this thread is going.
As a PAYING member I do not want my post merging into one thread.. this is just a way to stop what S.H. KNOW would be post after post after post of unhappy members. If I had wanted to place a post in a known thread I would have entered it there myself.
Sarah, is it you who has moved my post? I am writing in complaint about this matter, which I find more worrying than the chat room problem itself. It is not your right to decide where members can and cannot post their justified complaints. The fact that you are hiding these threads away inside one post is unethical, and is causing a wave of concern among some members.
I will be redoing my post and I formally request that it is NOT removed to a generic thread. I have a right as a paying member to post on these forums. I am not writing anything that would breach the T&C's so you cannot justly decide what I can or cannot post in MY OWN THREAD.
If it is moved again I will bite the bullet and telephone the company on their 0870 number to put a formal complaint in before I write my letter of complaint, and I will be naming you as the person carrying out these unethical practices.
If the post IS moved again I think it will be plain to all members that the company is doing it's utmost to stop it's members from INDIVIDUALLY posting their complaints IN THEIR OWN THREAD, to hide the scale of members unhappiness.
Peace
Dex
Sex God
When having the option to go between servers(or whatever they're called) 1,2&3 you could bring up the room list for that specific server. Now all rooms are in one place the list is f*cking endless. It was bad enough on server one with 4o0+ bi rooms now add all those to the main rooms and all the other rooms the list is mind bogglingly long. Once easy to digest bite sized pieces are now lumped together into a mound of indigestible Gristle.
This is SH's equivalent to Microsoft's Vista superceding XP...Nice idea but not so usable. still dont know why all this new technology could not of been rolled out under the previous, unchallenged by any other chat room style on the web, design. surely thats not rocket science. all of the good things that are new could of been placed into the same design layout.
This is SH's equivalent to Microsoft's Vista superceding XP...Nice idea but not so usable. still dont know why all this new technology could not of been rolled out under the previous, unchallenged by any other chat room style on the web, design. surely thats not rocket science. all of the good things that are new could of been placed into the same design layout.
Sex God
Quote by RandomGuy_X
Nothing has been deleted, they have been merged into one thread.
http://www.swingingheaven.co.uk/swingers-forum/viewtopic/316764.html
and this is where this thread is going.
As a PAYING member I do not want my post merging into one thread.. this is just a way to stop what S.H. KNOW would be post after post after post of unhappy members. If I had wanted to place a post in a known thread I would have entered it there myself.
Sarah, is it you who has moved my post? I am writing in complaint about this matter, which I find more worrying than the chat room problem itself. It is not your right to decide where members can and cannot post their justified complaints. The fact that you are hiding these threads away inside one post is unethical, and is causing a wave of concern among some members.
I will be redoing my post and I formally request that it is NOT removed to a generic thread. I have a right as a paying member to post on these forums. I am not writing anything that would breach the T&C's so you cannot justly decide what I can or cannot post in MY OWN THREAD.
If it is moved again I will bite the bullet and telephone the company on their 0870 number to put a formal complaint in before I write my letter of complaint, and I will be naming you as the person carrying out these unethical practices.
If the post IS moved again I think it will be plain to all members that the company is doing it's utmost to stop it's members from INDIVIDUALLY posting their complaints IN THEIR OWN THREAD, to hide the scale of members unhappiness.
Peace
Dex
As a site moderator, yes I moved yours and other threads into one thread that was already started on the subject, and if needed I will merge other chat bugs etc type threads into this one as well.
I would also point out, I did pm you as well.
If you are not happy with that, please submit a support ticket to admin.
Master of Sex
Quote by RandomGuy_X
Nothing has been deleted, they have been merged into one thread.
http://www.swingingheaven.co.uk/swingers-forum/viewtopic/316764.html
and this is where this thread is going.
As a PAYING member I do not want my post merging into one thread.. this is just a way to stop what S.H. KNOW would be post after post after post of unhappy members. If I had wanted to place a post in a known thread I would have entered it there myself.
Sarah, is it you who has moved my post? I am writing in complaint about this matter, which I find more worrying than the chat room problem itself. It is not your right to decide where members can and cannot post their justified complaints. The fact that you are hiding these threads away inside one post is unethical, and is causing a wave of concern among some members.
I will be redoing my post and I formally request that it is NOT removed to a generic thread. I have a right as a paying member to post on these forums. I am not writing anything that would breach the T&C's so you cannot justly decide what I can or cannot post in MY OWN THREAD.
If it is moved again I will bite the bullet and telephone the company on their 0870 number to put a formal complaint in before I write my letter of complaint, and I will be naming you as the person carrying out these unethical practices.
If the post IS moved again I think it will be plain to all members that the company is doing it's utmost to stop it's members from INDIVIDUALLY posting their complaints IN THEIR OWN THREAD, to hide the scale of members unhappiness.
Peace
Dex
Hi Dex,
As per the AUP and the T&C's, it is entirely our choice and that of the moderators as to how we moderate the forum. Would you go into Tesco and demand the microwave meals be put on isle 6 instead of isle 3 and expect it to be done? And just to cement this, i'll quote from the T&C's
3.5 We may terminate or suspend your use of the Service at any time if you are found in breach of any of these terms. The Service is moderated by Moderators, chatroom operators. Moderators, operators and admin may modify, adapt or delete any postings made to any area of the Service.
If you would like to discuss the new chatroom please do, in this thread, or any of the other related threads that are already open.
Master of Sex
Quote by Lost
When having the option to go between servers(or whatever they're called) 1,2&3 you could bring up the room list for that specific server. Now all rooms are in one place the list is f*cking endless. It was bad enough on server one with 4o0+ bi rooms now add all those to the main rooms and all the other rooms the list is mind bogglingly long. Once easy to digest bite sized pieces are now lumped together into a mound of indigestible Gristle.
This is SH's equivalent to Microsoft's Vista superceding XP...Nice idea but not so usable. still dont know why all this new technology could not of been rolled out under the previous, unchallenged by any other chat room style on the web, design. surely thats not rocket science. all of the good things that are new could of been placed into the same design layout.
Hi,
We've taken the comments on board about the room list, we do have plans for filters, search, and other bits for the room list to come.
With regards to the MS vista from XP analogy, it's actually quite the opposite. This chatroom has been built from the ground up on a different platform which is built for reliability, robustness, scalability and improvability. None of which we had on the old chat.
The backend/server side of the chat is actually the same technology that Facebook Chat, Google Chat, and other large scale chat deployments use, which serves millions of users daily.
The issue we have is teething problems, just because its unreliable at the minute, doesn't mean its going to stay that way. We're working to identify and resolve the issues constantly at the moment.
With regards to usability and layout, its general layout is based on, and almost identical to the current chat. I'm intrigued to see what people think has changed so much? A few people have mentioned the view profile button, but the difference for me is trivial:
Old method:
Click on user, click on 'View Profile' button at the bottom of the chat.
New Method:
Click on user, click the view profile button under their name.
Is it that different?
Thanks,
Elliot
Warming the Bed
Quote by Elliot
Hi Dex,
There are several reasons we merge threads, the main one of which is to keep the useful information in one place and so we can reply in one place. I don't have the time to sit there replying to each individual thread, especially as my time should be fixing the chatroom.
Our company name, address and phone number are, and have been in the T&C's for years, we don't hide who we are, and don't attempt to make it difficult to contact us.
Any members who have a complaint can make it via the Help Centre, this then goes straight to the correct department, and will be dealt with accordingly.
I'm a little confused as to why you're so irate about the chatroom. As I've said many of times in the last 72 hours the old chatroom is still available, and has always been for those members who prefer it. We've taken nothing away from the usability of the site, and welcome all members to use whichever chatroom they prefer.
If you have any specific questions for me, I'm more than happy to answer them (providing i've not already covered them in my Q&A thread).
Edit: Further to this if you'd like to speak in person, you can get hold of me on the above number during office hours, if you want to go through the situation over the phone i'm more than happy to do so.
Elliot
Elliot, if you had taken the time to read my posts content properly, you would see that my main problem with what has happened is the removal/resiting of members threads that DO NOT CONTAIN ANYTHING THAT WOULD CONTRAVENE THE T&C's!
It is unethical from any point of view, that is not an opinion, it is a fact.
If you read my newer post addressed to Sarah, I have formally requested that my perfectly valid thread does NOT get moved again as it is NOT about the chatroom fiasco, but is about the thread removal. As such it is a NEW TOPIC!
Swinging Heaven/Symbios Group is treating it's members with a total lack of respect when it defies their wishes to make an individual thread. More worryingly, you have removed my last post to the generic thread and it is about a NEW subject matter altogether!
You say "I'm a little confused as to why you're so irate about the chatroom." Are you sure? Have you not been taking in all the complaints of members? Even though the old chat is available, it is a barren wasteland of very few people. As for the new chat, it keeps booting people out and is also much quieter than it would normally be. I'm sure even you will agree, in order to chat you have to have someone to chat with!
As for your statement "I don't have the time to sit there replying to each individual thread, especially as my time should be fixing the chatroom". I had not requested a reply from you in the last post that was removed from it's own thread. I was directing the post content at my fellow members, regarding the unethical behaviour being shown to them. Furthermore, considering the debacle that this crossover has become, I would expect the LEAST that S.H. could do would be to put someone on the forum FULL-TIME to answer members questions. I am suprised that you take the attitude that your time is better spent elsewhere!
I am about to renew my previous thread and I request that it DOES NOT get moved as it is about a NEW subject. If it IS moved, then I feel you are only showing all members the underhand way that you are dealing with this continuing problem.
Have I made myself clear enough NOW, Elliot?
I have no wish to make your company MORE money by calling you on an 0870 number. If you wish to explain to me in detail what is happening I will happily PM you my home number for you to call me.
Peace
Dex
Sex God
Quote by RandomGuy_X
Hi Dex,
There are several reasons we merge threads, the main one of which is to keep the useful information in one place and so we can reply in one place. I don't have the time to sit there replying to each individual thread, especially as my time should be fixing the chatroom.
Our company name, address and phone number are, and have been in the T&C's for years, we don't hide who we are, and don't attempt to make it difficult to contact us.
Any members who have a complaint can make it via the Help Centre, this then goes straight to the correct department, and will be dealt with accordingly.
I'm a little confused as to why you're so irate about the chatroom. As I've said many of times in the last 72 hours the old chatroom is still available, and has always been for those members who prefer it. We've taken nothing away from the usability of the site, and welcome all members to use whichever chatroom they prefer.
If you have any specific questions for me, I'm more than happy to answer them (providing i've not already covered them in my Q&A thread).
Edit: Further to this if you'd like to speak in person, you can get hold of me on the above number during office hours, if you want to go through the situation over the phone i'm more than happy to do so.
Elliot
Elliot, if you had taken the time to read my posts content properly, you would see that my main problem with what has happened is the removal/resiting of members threads that DO NOT CONTAIN ANYTHING THAT WOULD CONTRAVENE THE T&C's!
It is unethical from any point of view, that is not an opinion, it is a fact.
If you read my newer post addressed to Sarah, I have formally requested that my perfectly valid thread does NOT get moved again as it is NOT about the chatroom fiasco, but is about the thread removal. As such it is a NEW TOPIC!
Swinging Heaven/Symbios Group is treating it's members with a total lack of respect when it defies their wishes to make an individual thread. More worryingly, you have removed my last post to the generic thread and it is about a NEW subject matter altogether!
You say "I'm a little confused as to why you're so irate about the chatroom." Are you sure? Have you not been taking in all the complaints of members? Even though the old chat is available, it is a barren wasteland of very few people. As for the new chat, it keeps booting people out and is also much quieter than it would normally be. I'm sure even you will agree, in order to chat you have to have someone to chat with!
As for your statement "I don't have the time to sit there replying to each individual thread, especially as my time should be fixing the chatroom". I had not requested a reply from you in the last post that was removed from it's own thread. I was directing the post content at my fellow members, regarding the unethical behaviour being shown to them. Furthermore, considering the debacle that this crossover has become, I would expect the LEAST that S.H. could do would be to put someone on the forum FULL-TIME to answer members questions. I am suprised that you take the attitude that your time is better spent elsewhere!
I am about to renew my previous thread and I request that it DOES NOT get moved as it is about a NEW subject. If it IS moved, then I feel you are only showing all members the underhand way that you are dealing with this continuing problem.
Have I made myself clear enough NOW, Elliot?
I have no wish to make your company MORE money by calling you on an 0870 number. If you wish to explain to me in detail what is happening I will happily PM you my home number for you to call me.
Peace
Dex
Warming the Bed
Quote by Elliot
Would you go into Tesco and demand the microwave meals be put on isle 6 instead of isle 3 and expect it to be done?
Is that a serious comparison to what you feel is happening in the forums? It bears NO relation to this matter.
First, I do not have to pay a membership to Tesco to use their service where I pay S.H. nearly £70.
Second, to list the T&C's to justify your actions? What you have just confirmed is that Mods, etc will do as they please whether it is ethical or not. My point was not that you COULDN'T move the threads, it was that it is unethical to do so when the subject matter is such a hot topic of concern. It boils down to ethics, not what the T&C's say you can do.
Third, and I addressed this in my last post which I submitterd before I'd read your post (again another reason why combined threads get confusing), my last thread that was moved was about a NEW TOPIC regarding the ethics of moving members threads... it had NOTHING to do with the CHATROOM PROBLEM.
Blaming members for being upset is hardly a way to allay their justified concerns, and the message I seem to get from all your replies to members is that we should just be patient. If it were a FREE service I would be a little more understanding of your plight, but we all pay handsomely to use the chatrooms, and the service has been unacceptable for a company that takes our money.
You have not even had the decency to post an apology to your members in an individual thread. All we seem to get is... there's a problem and we apologise.... no time scale for when we can expect normal service to resume... no updates on what the problem is, and why you are insisting on using us as beta testers instead of reinstating the old chat until you have figured out where your team has cocked-up!!!
Peace
Dex
Master of Sex
Dex,
The 0870 is flat rate, not premium, its just a 'preferred' number.
With regards to the moving of posts, regardless of whether it contravened the T&C's or not, its our prerogative if we wish, or a moderator wishes to move the post. Regardless of whether you request it not to me moved or not.
With regards to the chatroom, if the old chatrooms are a 'barren wasteland', then the new chatroom must be doing something right, as people will be in that one instead. The disconnection issue is now 75% resolved we believe. Please do feel free to try it again and see how you get on, if not, report back to us and we can investigate further. We're in the process of putting together a way of reporting the disconnection issues automatically so we can investigate each one on a case by case basis in order to gain a better idea of the situation.
The issue is that with internet applications, there are many variables, the users computer, the software, the web browser, the security settings, the internet connection, the route to the servers, and their account on the site. We can profile, test and debug over and over offline, but we can never replicate real world scenarios exactly.
Finally, regardless of how you feel that it affects the members of SH on how your posts being moved, again its our prerogative to move threads and posts as we fit, and how we and the moderators feel its best to manage the moderators wish to run the forum. We are not trying to hide the fact there are issues with the chat, we're actively trying to work with people to resolve the issues in the quickest time possible.
The 0870 is flat rate, not premium, its just a 'preferred' number.
With regards to the moving of posts, regardless of whether it contravened the T&C's or not, its our prerogative if we wish, or a moderator wishes to move the post. Regardless of whether you request it not to me moved or not.
With regards to the chatroom, if the old chatrooms are a 'barren wasteland', then the new chatroom must be doing something right, as people will be in that one instead. The disconnection issue is now 75% resolved we believe. Please do feel free to try it again and see how you get on, if not, report back to us and we can investigate further. We're in the process of putting together a way of reporting the disconnection issues automatically so we can investigate each one on a case by case basis in order to gain a better idea of the situation.
The issue is that with internet applications, there are many variables, the users computer, the software, the web browser, the security settings, the internet connection, the route to the servers, and their account on the site. We can profile, test and debug over and over offline, but we can never replicate real world scenarios exactly.
Finally, regardless of how you feel that it affects the members of SH on how your posts being moved, again its our prerogative to move threads and posts as we fit, and how we and the moderators feel its best to manage the moderators wish to run the forum. We are not trying to hide the fact there are issues with the chat, we're actively trying to work with people to resolve the issues in the quickest time possible.
Sex God
Thanks Eliot, appreciate you replying as you've done.
I think what your trying to achieve is admirable and that its for the benefit of us the end users. My point is that if you look at the two chat rooms old against, new side by side, then you can appreciate the clean lines and uncluttered look of the old compared to the new.
The Vista/xp analogy was a bad one i guess, sorry about that. It was really just remarking on the look and usability of it rather than the technical wizardry.
SH chat room Pre Oct 2010 is what is considered as a design classic unique in its ease of usability and function. Simple things such as the icons depicting singles couples and even extras (though theXXcan initially cause confusion)
The Font options are now two numerous and for the most part unnecessary, the emoticons badly chosen and unwieldy to type (for example :kiss now has become
assionatekiss) Having Extras highlighted and the use of an avatar against the name is so small as to be pointless and is scruffy, surely the word "Extra's" after the user name is enough. The icons in general are more bulky and less easy to comprehend.
Losing the users list of the room your in whilst looking for a different room is a shame making the previous way more usable same as for the watchers window of the cams.
The 'eye' icon against the user watching a cam was by far a superior idea, at least all that happened when cams went on and off is they blinked and not the whole user name list in the cam watchers window moved up and down
Possibly even the border colour is not quite as good, OK the dark red is far more dynamic but maybe less eyefriendly than the pale blue. More intrusive possibly, a tiny point admittedly but these are just my initial observations.
I think what your trying to achieve is admirable and that its for the benefit of us the end users. My point is that if you look at the two chat rooms old against, new side by side, then you can appreciate the clean lines and uncluttered look of the old compared to the new.
The Vista/xp analogy was a bad one i guess, sorry about that. It was really just remarking on the look and usability of it rather than the technical wizardry.
SH chat room Pre Oct 2010 is what is considered as a design classic unique in its ease of usability and function. Simple things such as the icons depicting singles couples and even extras (though theXXcan initially cause confusion)
The Font options are now two numerous and for the most part unnecessary, the emoticons badly chosen and unwieldy to type (for example :kiss now has become
assionatekiss) Having Extras highlighted and the use of an avatar against the name is so small as to be pointless and is scruffy, surely the word "Extra's" after the user name is enough. The icons in general are more bulky and less easy to comprehend.Losing the users list of the room your in whilst looking for a different room is a shame making the previous way more usable same as for the watchers window of the cams.
The 'eye' icon against the user watching a cam was by far a superior idea, at least all that happened when cams went on and off is they blinked and not the whole user name list in the cam watchers window moved up and down
Possibly even the border colour is not quite as good, OK the dark red is far more dynamic but maybe less eyefriendly than the pale blue. More intrusive possibly, a tiny point admittedly but these are just my initial observations.
