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New SH format - we have a couple of issues

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Really sorry if this has already been mentioned somewhere but couldnt see anything about this so not sure if it is everyone suffering same issues or just us?
1. Profile viewing in chat
It is now taking a lot longer to load up profiles in chat so that we can see who we are chatting to and potentially meeting. Photo's have been very slow to load with a couple of small circle icons appearing in rotation. there have been occasions where we have sat for 5 minutes with still nothing loading.
2. Distance between members
We found this a useful guide to see where members were located for a couple of reasons. We cannot always meet quickly and useful to see who is potentially round the corner.
Just wondered if ours is an isolated case and if we need to perhaps SH support for advice?
Hope everyone is having fun and got to say looks wise, we think site has been improved.
Matt+Clare
Hiya both - I cant help you with pictures I'm afraid. Someone did mention the same problem in the link below, I'm not sure if the members concerned managed to fix it.
The distance will be back at some point - when I don't know.
This thread may help you with any queries you have regarding site changes: http://www.swingingheaven.co.uk/swingers-forum/viewtopic/288448.html
Please ask in that thread. We are trying to keep all questions in one thread as Admin read through it and work on the issues arising.
I shall lock this thread and not merge with the one above so you can see where to ask for help or alternatively put in a support ticket as you mentioned :smile: