He's a banker Kaz, what more could you expect?
They are basically pissed off that some people have paid off their debt and not now utilising the Banks very expensive facilities (despite record low BoE interest rates). We paid off ALL our debt before the crisis hit and so very glad we are too. We have now cut our cloth according to what we have available and I'm buggered if I'm going to listen to a money salesman telling me how to live my life now!
As my dear 'ol Gran used to say, if ya can't afford it, ya can't have it!