BLOODY LABELS!!! WHY??????

18 Jul 2004

Quote by davej
I would just like to add to this thread with the following comment.
I work away from home and stay in a hotel in Dover through the week. This hotel is independantly owned although it is associated to a well known brand name which helps them get centralised bookings, despite this they struggle like many hotels these days.
As well as me, there are about five or six other colleagues of mine that also use the place, alongside this there are ad hoc guests of our company that are also booked in there. The total revenue that the hotel gets from just our business, is in excess of Â£60,000 per year and as such we are a very significant customer. If I or one of my colleagues were to complain and that complaint threatened the hotels ability to retain our business then it would be in real trouble and I am willing to bet, would do all they could to prevent the chance of a repeat complaint on the same grounds.
A party in a hotel is an excellent revenue source and a much needed one however, if regular customers that have the spend that we do, were to complain then any hotel would need to look at wether or not that group were allowed back in again.
I doubt that the hotels reason for refusing a second booking, was because of the groups interest, hotels are closing weekly and any revenue source is welcomed. I would suspect that they do not want to risk upsetting their regulars, by having back a group that generated a previous complaint, using the 'once bitten twice shy, judgement.
I wasn't there and have no idea how boisterous your party was and have no wish to become emborilled in any argument as to the rights and wrongs, but have to say that if I were a venue owner and any group created a disturbance that generated complaint, I would seriously consider the position with regard as to if I had the group back. Not on the grounds of who they are, but simply on the grounds that the group were unable to behave in an appropriate manner, with consideration shown to other customers or guests. Your group may well have been perfectly behaved, I have no idea but I just wanted to make the point as a generalisation.

dave... i actually agree with you.. but how do you explain the "aware of what type of party it is.. and dont wish to hold another" comment?
if they would have just mentioned the complaint fair enough.. but to me, that comment suggests other things.

18 Jul 2004

Sorry to be dim but are we talking about the london much?

18 Jul 2004

They were, rightly or wrongly, using the Swinger label as one of the ways of justifying to themselves not allowing you back. And also, by using it, you probably wouldn't kick up as much fuss about the refusal.
From what I've read about that evening, a disturbance occured and a regular complained. If you want to hold a party in a hotel (any type of party) and wish to return then don't give them grounds to complain about you. End of story.

18 Jul 2004

If that was said Busty then I missed it and will go back and read the posts again..........
If thats the case then so be it, perhaps the owners simply have a stance they dont want to compromise on, it happens, we may well be enlightened people on here with a greater latitude than many others but lets face it, not everyone is as relaxed about things as we are.
You know, despite my being very liberated in some things, I am extremely old fashioned in others, I will give you an example.
If I ever had the funds to do what I wanted, then I would open my own restuarant and here is the rub, I use restuarants regularly and over the years the dress code for going out to eat has become more relaxed and its very common these days for folk to turn up very casuallty dressed, for the vast majority this is perfect, for me I abhore it. As such any restuarant I owned would have a dress code and those that did'nt want to follow it, woul'nt get in. I would reserve the right to refuse admission to my premises to prospective customers simply on their dress. That in itself is a prejudice, but to me its a very real principle, it may seem ludicrous but there you have it.
...........why do I try for serious posts, I just get confused.......

18 Jul 2004

Davej
I concur with you about the dress code. If you're going out to dinner the least you can do is make an effort.
We always ran a dress code of a Jacket and tie for dinner and no jeans ever.

18 Jul 2004

Oh dear, and it was our first Munch.
Next time I`ll wear deodorant, promise....... :uhoh:
Venusxxx

18 Jul 2004

All I can say is vote with your feet and don't go there again. after all it's their loss since they are not getting good money from you.

18 Jul 2004

Quote by Heather
Kent Host and I were at the last said Motel Munch as well...
I gather the staff were told it was a fortieth birthday party.
We did hear one very upset, and dare I say 'tiddly', couple arguing outside our room late in the night. It was very obvious what the topic of their row was.
Hand on heart, if I'd been running that Motel I'd have been in two minds about another one as well...

I totally agree. Put yourself in the shoes of others - not involved with the Munch - who were staying at the hotel that night. If you heard someone arguing late at night about the 'obvious' would you not have made a complaint????

18 Jul 2004

carrie ann, no one has an issue with the "complaint", what people have a problem with is the comment about "being aware what type of party it is"... its two totally diffeent issues.

19 Jul 2004

On another forum I use (is for people with MS and their carers) someone came in and asked us to email them as they are writing a book about chronic illness. I deplore labels and replied thus:
So we can all bore even more people with 'ailment of the day' stories? Who thinks this stuff is interesting? I am not just a disease. None of us are. I am a frustrated physicist who regrets never going into further education. I am a mother of two that would turn back the clock without hesitation, somedays. I am a mother of two that would not be without her children, somedays. I am an incredible lover that sometimes becomes a frightened child. I am working in a job I hate. I am working with people I adore. I am tired. I am a pretty good cook. I am an alcoholic. I am frequently unhappy with my body image. I very frequently love myself. I am the epicentre of attention. I am incredibly shy. I still love to draw. I fear drawing. I am three quarters way through a divorce. I have been a victim of domestic abuse, but not from my (soon to be) ex-husband. I have been arrested. I have been on TV. I have been in the national - and international - newspapers. I am on the PTA. I am a biker. I love to sing. I really should shave every day, but I don't. I named my son after my father. I did not name my daughter after my mother. I believe I have found real, true, undying, love. I have a really nice cat.
Oh, and also... I have MS.

19 Jul 2004

I have a really nice cat too smile

Great post :love:
Venusxxx