Two days ago we were 'mocked' here on the forum for mentioning/asking whether or not we could expect a partial refund of our monthly subscription for site downtime.
Yesterday the site was down again.
Today, certain aspects of the 'Upgraded' service are not available.
Tomorrow, well..... we'll see.
We have now cancelled our monthly subscription renewal with ' ', will continue to evaluate the site until our current subscription month expires in June and will, in the future, make a decision on whether (approx) £50 a year is worth spending on the site based on this experience.
We're quite sure we're not alone in our dissapointment and the feeling we have that we may have wasted (approx) already.
We have noticed that even though this is ,after all, 'The Cafe' for "General discussion and chit-chat. Post anything here that is NOT a Meet Up or about Dogging." , threads which don't 'go with the happy flow' get locked fairly quickly (another negative aspect we've experienced), but for the time that other users are able to reply, we wondered what everyone else feels; positive or negative.
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cancellations / refunds / upgrades
I have every sympathy for you.
As you're paying out your cash, I feel you do have a right to voice your concerns and allow for proper responses from admin.
They did clarify that you would be entitled to ask for refunds for down time, so I suggest that you do just that and hopefully, the fact that you have received some acknowledgement for the recent problems, you'll decide it's not such a bad old place after all.
Jas
XXX
As you're paying out your cash, I feel you do have a right to voice your concerns and allow for proper responses from admin.
They did clarify that you would be entitled to ask for refunds for down time, so I suggest that you do just that and hopefully, the fact that you have received some acknowledgement for the recent problems, you'll decide it's not such a bad old place after all.
Jas
XXX
Quote by Jas-Tim
They did clarify that you would be entitled to ask for refunds for down time, so I suggest that you do just that and hopefully, the fact that you have received some acknowledgement for the recent problems, you'll decide it's not such a bad old place after all.
Jas
XXX
Sound advice.....
And rest assured the ownersARE working their asses off to resolve the problems currently experienced...
Quote by Steve_Mids
They did clarify that you would be entitled to ask for refunds for down time, so I suggest that you do just that and hopefully, the fact that you have received some acknowledgement for the recent problems, you'll decide it's not such a bad old place after all.
Jas
XXX
Sound advice.....
And rest assured the ownersARE working their asses off to resolve the problems currently experienced...
Jas / Steve_mids, its reassuraing to hear your comments at least.
Thanks.
Quote by nandslondon
Jas / Steve_mids, its reassuraing to hear your comments at least.
Thanks.
Chill out nandslondon, it's just me in a playfull mood, I can apriciate how frustraiting it is when you can't get access to the site we all feel the same................ but like all things, cars, kettles, hoovers pretty much everything in the world goes wrong at some point I know things have been a bit unstable of late but it's all on the way to being sorted and I'm certain the powers that be have been doing their best to sort it all out
Quote by sheddy
Jas / Steve_mids, its reassuraing to hear your comments at least.
Thanks.
Chill out nandslondon, it's just me in a playfull mood, I can apriciate how frustraiting it is when you can't get access to the site we all feel the same................ but like all things, cars, kettles, hoovers pretty much everything in the world goes wrong at some point I know things have been a bit unstable of late but it's all on the way to being sorted and I'm certain the powers that be have been doing their best to sort it all out
Sheddy, f.y.i. we couldnt be more chilled out.
Your first answer was condesending. The beginning of this second one wasn't much more sympathetic now was it.
We've been members here for quite some time - even before your good self (old post) - and are well aware of problems associated with websites. In fact, we run a small one ourselves and experience our own problems from time to time, but when you pay for a service, you have expectations. When they're not reached or anywhere near met, the need to vent your annoyance is only natural. Please don't mock us, it's uneccesarry and non-productive.
Quote by nandslondon
Please don't mock us, it's uneccesarry and non-productive.
I wasn't and your right, what I was doing was making light of the situation apolagies if you felt mocked, However I have been as pissed off as most of late about the way things have been runing, but as I said before stuffs breaks down from time to time, be it for no reason or may it be due to mistakes. But rather than dwell on it lets look forward to the times ahead where things are getting back to normal and quite frankly a little better as well. Yes some have payed for a service (and I will if or when the time comes) and but it wouldn't change my views on the situation. I spend a hell of a lot of time on here I'm sure people will admit that, but when it goes wrong I do the same as I do when everything else breaks and that is sit back wait for it to be fixed and ocupy my self some other way.
Quote by sheddy
I wasn't and your right, what I was doing was making light of the situation apolagies if you felt mocked, However I have been as pissed off as most of late about the way things have been runing, but as I said before stuffs breaks down from time to time, be it for no reason or may it be due to mistakes. But rather than dwell on it lets look forward to the times ahead where things are getting back to normal and quite frankly a little better as well. Yes some have payed for a service (and I will if or when the time comes) and but it wouldn't change my views on the situation. I spend a hell of a lot of time on here I'm sure people will admit that, but when it goes wrong I do the same as I do when everything else breaks and that is sit back wait for it to be fixed and ocupy my self some other way.
Fair enough
...there!
It's a tough job but I'm up to it Quote by Jags
You'll be liable to catch snotty germs... and I'd have to come up for air far earlier than normal!
:cry: :cry:
awww you all icky sicky :therethere: if it's any conciliation I've got a headache bad stomach and I'm feeling a tad lethargic myself. Can't possibly imagine whats caused it mind...............
:beer: 
Well, we're both fair people, so we think it only right that we follow-up on our own post.
The last couple of outages were around this time of the evening and even though there have been a few hiccups today, we want to say that we have noticed the site is a lot faster than it has been, at this time of day, lately.
Therefor, here's a thank you for your efforts from us and well done to all concerned.
Here's looking forward to finding out how things develop in the near future.
:cheers:
The last couple of outages were around this time of the evening and even though there have been a few hiccups today, we want to say that we have noticed the site is a lot faster than it has been, at this time of day, lately.
Therefor, here's a thank you for your efforts from us and well done to all concerned.
Here's looking forward to finding out how things develop in the near future.
:cheers:
Quote by nandslondon
Well, we're both fair people, so we think it only right that we follow-up on our own post.
The last couple of outages were around this time of the evening and even though there have been a few hiccups today, we want to say that we have noticed the site is a lot faster than it has been, at this time of day, lately.
Therefor, here's a thank you for your efforts from us and well done to all concerned.
Here's looking forward to finding out how things develop in the near future.
:cheers:
You've jinxed it now haven't you.
You watch... if it goes again we'll all be blaming you. :P
Jas
XXX
Quote by Jas-Tim
You've jinxed it now haven't you.
You watch... if it goes again we'll all be blaming you. :P
Jas
XXX
Aha Jas-Tim no fear for I have a cunning plan
I've just orderd a job lot of these..............and have shipped them down to SH HQ for use on Admin to stop them messing for a while so all should run smoothly or at least untill they learn to type with their toes
Disclaimer I'm only playing so please don't lose me in cyber space again :uhoh:
Quote by nandslondon
We have noticed that even though this is ,after all, 'The Cafe' for "General discussion and chit-chat. Post anything here that is NOT a Meet Up or about Dogging." , threads which don't 'go with the happy flow' get locked fairly quickly (another negative aspect we've experienced), but for the time that other users are able to reply, we wondered what everyone else feels; positive or negative.
Often after the site goes off line or the chatroom goes down a lot of people decide to post a rant in here and the forum gets filled up with threads about the same things.
The mods usually leave the first one running, but close following ones so that there's one place to post comments and it doesn't clutter the forum.
I fully sympathise with the problem and I must admit to being frustrated.
Fingers crossed it's back to normal now
Casanova
I have to agree its a pain in the butt every when SH shutdown.
We have to do other things to keep us occupied :shock:
dee n Rich xx
We have to do other things to keep us occupied :shock:
dee n Rich xx
