we had trouble few weeks ago but it's not bad now maybe 2 attempts neded to gain access into chatrooms, have you checked your pop up blocker or altered / added any anti virus protection that may need altering, we clicked on help link after trying all we knew and got quick response to problem from s.h. guys.
i have been having problems also over the last week or so, when i click the link for the chatroom it doesnt do anything and it can take me a few goes of logging out and back in after 5 mins or so before i actually get in, took me an hour and a half the other night then i gave up
Earthy xx
thanks for advice so far,pop up blocker etc hasnt changed at all since i last was in chat just keep trying and hopefully have some luck xx