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Cant get into chatroom last cpl days??

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hi
is anyone else having trouble getting into chatroom within last 2 days ?
just stays on blank grey screen and doesnt load up,have had no problems at all in the past.. mad
we had trouble few weeks ago but it's not bad now maybe 2 attempts neded to gain access into chatrooms, have you checked your pop up blocker or altered / added any anti virus protection that may need altering, we clicked on help link after trying all we knew and got quick response to problem from s.h. guys.
i have been having problems also over the last week or so, when i click the link for the chatroom it doesnt do anything and it can take me a few goes of logging out and back in after 5 mins or so before i actually get in, took me an hour and a half the other night then i gave up
Earthy xx
thanks for advice so far,pop up blocker etc hasnt changed at all since i last was in chat just keep trying and hopefully have some luck xx