Just posting this in a fit of fury it appears we have been the victims of identity fraud after money has bin taken from our bank account without authorisation. Has this happened to anyone else and how long does it take to sort. Have notified the bank who tbh arent really being that helpful but after taking advice phoned them back n didnt let them fob us off this time. so the account is in limbo have withdrawn wat we can first as dont know how long it takes to sort.
Hello
yes has happened to me. My bank sorted it within 48 hours. They'll cancel your card etc immediately and they should refund the "in dispute" money fairly quickly. They should also refund any charges the account incurred (eg, if the fraud put you overdrawn).
It's horrible when it happens, but thankfully the banks do sort it very quickly. If they do not, pm me and I'll give you the address of a good website to go and get advice from.
What may be worth doing is figuring out where your card was cloned... Mine was at a local petrol station (as was my dads) but it could easily be online too.
Hope they sort it quickly.
Res
It's happened to me twice. On both occasions I am fairly sure my card was cloned at a petrol station. The money was taken out of my account from ATM's located in Autralia (the first time) and South Africa & Ghana (the second time). The bank were superb, they cancelled my card, got me a new one within days, refunded the amount stolen (that took about 10 days - 2 weeks as it took that long to be sure of the figures) and even transferred money to Mrs Wildfire's account so I had something to carry on with. I agree with Res, it's horrid but they do sort it quickly (it was them who alerted me the second time).
Chin up.
Happened to my SIL in a petrol station - took a few weeks to sort out. Still a pain in the arris though isn't it!
Hope its sorted out quickly for you.
Is it just me being a cynic, or is it just a tad odd that all our problems stem from petrol stations?
Methinks that there is something going on...
It's not like our petrol already isn't expensive enough...
id ask earthy if i was you joys as it happened to her not to long agan
it has happened to me twice, i don't let my card out of my site now.
there is also the scam where they are using false fronts on the cash machines and reading cards and pins at the same time and they are targeting supermarket cash machines, i always check the machine to make sure it looks legit and give it a little pull on the facia to make sure that a front hasn't been put on it.
Having your debit card details nicked isnt that uncommon and is usually quickly sorted. If you want to avoid it I suggest you never let the card out of your hand and you learn how to type in your pin while covering up the hand you are using to type it in. And yes most of the folk I know who have been victims were stung at petrol stations.
Identity theft is much nastier and can take an age to sort out.
This site will help you.
Not my bank account but I had a credit card cloned a few years ago. I contacted the issuer who suspended the card account immediately and I had to fill out some forms then got it sorted without too many problems. Oddly though, it was a card I used for business expenses and nothing else so I could pinpoint the only two places it could have happened (two restaurants in London) yet the card company had no interest in taking it any further.
:lol: hope its late on anight peter mara :lol: :lol: 
