This evening J (my long suffering and very beautiful mrs) happened to walk into Comet. We were one couple of lets say hmmmmm about yes thats it one couples in the store. So immediatly the staff all just seemed to vanish like, into thin air man! Well after deciding that we really didnt need a George Foreman grill thing for god knows how much cash. But. reduced by over 40%!!!! we decided, as you do, that we needed a new really expensive no we can't sfford it but would'nt eastenders (For christ sake!) look so life like in our tiny sitting room, humongous plasm see all do all make a bacon sarnie type telly.
Well suddenly. As if by magic, Mr 17yr old (i.m only doing this job to stop my Dad from kicking me out the house since he caught with a spliff and the remnants of his 15year old malt) appers looking decidedly bored with all. We proceeded to ask him about this tv and finally decided on the purchase.
We only wanted a T.V thats all. Ok so it was going on the never never could handle the 20 minutes or so of that etc. What drove me nuts was being offered a T.V. table at near £200 extra to the T.V this wass politely declined (he did'nt look happy). But no he wanted us to know that it would only add a few £ onto the monthly payments etc. Declined again(bloke looked like he wanted to spit).Then of course it was the wall bracket for the T,V which was a must at £160+'s again added onto the monthlies would nly be again. A few extra pounds (yawn). Declined. Well we thought he was gonna be sick. he looked so ill.
Ok we got the point over that we wanted just the T.V. All goes well filling the forms out etc on the 'puter' he states -"Of course you will be taking out our whatever year warranty extension so thats £160 again adding only a couple of pounds to the monthly....."
"Stop" say's I
"Enoughs enough. we just want the the T.V thats all nothing nothing nothing else"
Guess what. He started argueing the case. not just a gentle little "you sure you don't want it" Really going for the throat,.
That was it no more finished finito nada not in your lifetime buddy boy. Lost interest and was leaving sorry to have been a bother etc. Well thought i was going to have to pick him off floor. Poor boy was mortified.
Point being he was 'orrible' pushy, arrogant, agressivei and had a practiced look of teenage disdain on his face. Although i think he was genuinly surprised at the no-sale.
I left feeling a bit crap really.
Apologies just more drivel from the life of the Lost.
I just get looked at as if I'm a potential shoplifter!!
lp
>they are pushy types though arent they?... the staff, not the shoplifters?<
we just get the rolling eyes look as we arrive with whinging baby and the screaming destruction missile whirlwind that is my toddler!
But on the upside we usually get the nicer salesman - the middle aged took early retirement types who allready have kids and sympathise! the rest just run for cover! or run after us with either the dropped sock/teddy/hat or picking up the stuff my toddler has demolished from their precarious displays!
this of course means we get the one salesman with kids in the buiding and they even have some knowlege - or they pretend to so that we will make our purchase in the quickest possible time before baby wakes up and screams the place down!
I heard somewhere that the large electical retailers pay an annual insurance premium to cover the extended gaurantee on all their products. That means any policies they sell are 100% pure profit so the sales staff get huge commissions on them.
And don't forget, you could probably add anything expensive to the household insurance policy for a lot less ;-)
Mr Funster has developed a method to avoid the "pimply product pushers" - he researches anything big we want to buy on various sites so that when we go into a shop, he knows exactly what he wants and the price it will be. He simply goes up to the cah desk, slaps his card down and says "I want...............whatever, please". The cash desks dudes aren't on commission for insurance. If he does get hassled he just says "that's ok, I'm an insurance broker (he isn't!) and they shut up. No probs!
dont you dare feel crap about walking out if her cant understand whats being said to him several times then he sould not be in that job.
you are the customer and unless you were being rude to him YOU are paying HIM for a service. HE did NOT give YOU that service so why should you pay him. Take YOUR money to were you get the service.
Most of them are just box shifters.....if you want to find out about a product your interested in....just google it first before you go and buy it!
Buy online and cut out the pimply 16 year old middle man/boy ;)
Like all companies, shop outlets get what they reward.
A shop that pays staff for today's sale get staff that push and push, sometimes to far. There have been many examples of this in the domestic power industry. Door knockers take a survey, two weeks later you are with another power company.
A shop finds it hard to reward staff for selling products to 'happy' customers who will come back again. It needs managers in-store who know their staff. Some stores have managed it very well. In others it is hard to find anyone who is not chatting to their freind.
As for price, there is not much to choose from on the High Street, so find a shop that helps you. Then reward it by going back again, tell you friends.
If you come out of a shop with a home cinema when you went in to buy a MP3 player, do not go back.
Extended warranties are one of the biggest cons of the lot. I fell for the con back in 2001 with a large electrical chain store (I'm too embarrassed to give the full details), and every time I phoned up for the free check etc offered under the terms of the extended warranty, I was told they were too busy this week, try again next week. This went on for several weeks so I gave up.
Good article, even though it's old:
Having worked for a well known computer retailer, i can tell you that the staff of most stores not only work to target but, in our case and soon also that of Currys, we do not get commission. We're lucky to get a pat on the back cos the management are wankers and the punters are numpties.
If you don't want it, don't buy it. I wouldn't.
If i ever need any audio kit (or have a desire (and the cash) for a plasma/lcd) i pretty much always go to Richer Sounds. The staff are great and the prices even better, in almost 20 years i've never had a single problem with them which is about the best recommendation i can give :thumbup:
Can't they find a happy medium FFS?
:rotflmao: :rotflmao: :rotflmao:
Ask the oik trying to look extra busy and engrossed in flattening out bits of stray cellophane, trying not to look you in the eye.
shame the nearest one is 40 miles away though!