mine keeps dying every twenty mins or so......i know im not the only one having the prob but is anyone here suffering to?
lol ive not got the wealth or the patience to ring customer services....they stopped the free phone number now and you have to pay to be put on hold. be aware they are fiddling with the network so they can get the 10mb connections up and running proper and its affecting different areas of the country right now. just been on nthell site and its a common problem that ntl are denying even exists.
"Network rebalancing across the country will result in a brief loss of service for all customers." just found that out from nthell. my connection was very bad yesterday to. not been great for last two weeks. think ill give them a ring laterto try get a "goodwill gesture" lol
i would give the name of who to speak to but i dont think it would go down well when you said
hello ****** mr and mrs dpg from swinging heaven gave me your name for a refund
:giggle: :giggle: :giggle: :giggle: :giggle: :giggle:
mr and mrs dpg xxxx
cheekiest thing is they are going to charge people to downgrade their service in future.. so if you decide you want to stop using the tv service it will cost £4 to cancel it, same rate for cable and phone each.
also they will be charging 10 quid for people who arent home when a ntl technician calls round.......
lol no worries mr and mrs......
i understand. just do me a favour and tell your friend you were chatting to an irate ntl customer, when you see him/her next.