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ntl broadband connection keep dropping out?

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easyease
Orgasminator
mine keeps dying every twenty mins or so......i know im not the only one having the prob but is anyone here suffering to?
Unknown User
Don't have any probs with mine dunno you could try ringing customer services if you've got a spare 3 hours to wait ! mad
Unknown User
ring the customer services number and before they put you through they will tell you if there is any work going on in your area and for how long as this is at the beginning of the call your only on the phone for 4/5 mins (hopefully) rolleyes :roll: :roll:
hope this helps
mr and mrs dpg xxxx
easyease
Orgasminator
lol ive not got the wealth or the patience to ring customer services....they stopped the free phone number now and you have to pay to be put on hold. be aware they are fiddling with the network so they can get the 10mb connections up and running proper and its affecting different areas of the country right now. just been on nthell site and its a common problem that ntl are denying even exists.
Unknown User
we arnt far away from you but our service was dreadful yesterday but ok today however last month lost service 15 times rang and complained they refunded me 2 months subscription it helps having a relative on the inside lol :lol: :lol: :lol:
didnt know that the frephone number had gone (another nice earner for em)
mr and mrs dpg xxxx
easyease
Orgasminator
"Network rebalancing across the country will result in a brief loss of service for all customers." just found that out from nthell. my connection was very bad yesterday to. not been great for last two weeks. think ill give them a ring laterto try get a "goodwill gesture" lol
Unknown User
i would give the name of who to speak to but i dont think it would go down well when you said
hello ****** mr and mrs dpg from swinging heaven gave me your name for a refund
:giggle: :giggle: :giggle: :giggle: :giggle: :giggle:
mr and mrs dpg xxxx
easyease
Orgasminator
cheekiest thing is they are going to charge people to downgrade their service in future.. so if you decide you want to stop using the tv service it will cost £4 to cancel it, same rate for cable and phone each.
also they will be charging 10 quid for people who arent home when a ntl technician calls round.......
easyease
Orgasminator
lol no worries mr and mrs......
i understand. just do me a favour and tell your friend you were chatting to an irate ntl customer, when you see him/her next.
Unknown User
lol :lol: :lol: :lol: :lol: will do
mr and mrs .................................. xxxx
Unknown User
Quote by easyease
cheekiest thing is they are going to charge people to downgrade their service in future.. so if you decide you want to stop using the tv service it will cost £4 to cancel it, same rate for cable and phone each.
also they will be charging 10 quid for people who arent home when a ntl technician calls round.......

After I was getting nuisance calls from a scammer ( a long and scary story ) nthell said they would charge me £25 to change my home number unless I had a crime number from the police. Needless to say, the police didn't want to know and my number is still the same rolleyes