Not like we pay £50 a year tho is it .... :sad:
Admin are on site looking into it.
Apoligies for the inconvienience
Feel your pain but this is a comparitively complex setup, I should imagine its running on several servers interlinked using multiple pieces of software to take care of the various sections of the site. Looks like something went pop with the chatroom login and in trying to resolve it other issues arose or systems needed to be reset.
Im actually impressed by the quick response of the admins.
But then im:
Some of the front end servers fell over and this had an impact on chat as well, we had to restart them, we will need to carry out some analysis to find out why, at the moment I can get into chat fine but once in a while I get An error occurred
Application error, so were looking at that, Big_Fraser is right, there's multiple servers for the different parts of the sites, which recently have been stable, I'd like to apologise for the downtime and please feel free to pm me or put in a support ticket for an extension if you have suffered.
why not automatically issue extensions to those that pay either for membership or extras, am not talking huge amounts just an extra half day per 3 hours down time etc or something similar