technical support please?

21 Aug 2006

a few weeks ago i noticed that whenever i came back to my computer and the screensaver had started up, it took a while for my screen to get back to normal...it would flicker and be quite dull for a while...then suddenly it would snap back into being the normal 19inch lcd screen that i know and love biggrin

initially i thought i would change my screensaver as it was a rather posh aquarium one...that didnt help... ive tried adjusting the monitor settings and tried a few display settings too, to no avail.
now my monitor has just been dull and lifeless for a couple of weeks,...so i thought aha.......its under wrranty i will get a new one!
so the new one arrived today...how happy was i, looking forward to a nice bright screen......no such luck. its exactly the same!
that would lead me to beleive its somethging to do with some ware on my pc rather than the actual monitor?
help!

21 Aug 2006

Could be the graphics card, the amount of virtual memory assigned to it, a driver fault or a dodgy setting in the open GL setting etc.
If you have the driver disc, try reinstalling it or download the latest version from their website, see if you can access the control settings through control panel, something like an ATI ot Nvidia card will have lots of things to adjust, maybe even a set to default button.
if you have a spare pc, put your graphics in it to test it.
I once spent a day rebuilding a machine to test it and it was just a dodgy driver, swapping the card reinstalled it.
If you get reaaly stuck ask Sleazy

21 Aug 2006

Oooh I lurvve it when you are being all knowledgable :inlove: wink

Sorry Sexkitten....I can't help you with your problem. redface

Fee
XX

21 Aug 2006

Quote by meat2pleaseu
Could be the graphics card, the amount of virtual memory assigned to it, a driver fault or a dodgy setting in the open GL setting etc.
If you have the driver disc, try reinstalling it or download the latest version from their website, see if you can access the control settings through control panel, something like an ATI ot Nvidia card will have lots of things to adjust, maybe even a set to default button.
if you have a spare pc, put your graphics in it to test it.
I once spent a day rebuilding a machine to test it and it was just a dodgy driver, swapping the card reinstalled it.
If you get reaaly stuck ask Sleazy

ofcorse u could just try cleaning out ur computer if u havent already? wink

21 Aug 2006

Quote by LadyFeeBee
Oooh I lurvve it when you are being all knowledgable :inlove:
Sorry Sexkitten....I can't help you with your problem.
Fee
XX

hows "my arse?" mmmmmmmmmmmmmmmmmmmmmmmmmmmm
baltant thread hijack but who cares!!!
passionkiss

RWL
xxx

21 Aug 2006

I think you'll find Fee's ass has already been claimed by me (see below)
Sorry Wino biggrin

(err, and Laird)

21 Aug 2006

Quote by meat2pleaseu
I think you'll find Fee's ass has already been claimed by me (see below)
Sorry Wino (err, and Laird)

think u will find that possession is 9/10's of the law lol (laird)..as are grandfather rights!!(RWL)
hahahahahahahahhaha
RWL

21 Aug 2006

oo my first thread to be hijacked ....trust it to be you RWL wink

thanks for your advice meaty.....i understood half of it lol
ive been on the phone to pc world all afternoon....one of the cheeky beggars directed me to the packard bell support page and hung up!
basically after 6 phone calls and much a fiddling im about this much <-------> better off than before....their only answer being "you machine needs to be restored" etc etc etc
well ive already had to have one new machine coz the last one died in the middle of a restore (where i was assured all of my documents etc were safe......i lost them all....) and i really cant be arsed saving the entire contents of my pc to disc right now so i will probably just settle for a crap view sad

its all very well this phone support but if im paying for the support package cant they just send someone out to look at it? banghead

21 Aug 2006

Quote by sexkittenhfx
oo my first thread to be hijacked ....trust it to be you RWL
thanks for your advice meaty.....i understood half of it lol
ive been on the phone to pc world all afternoon....one of the cheeky beggars directed me to the packard bell support page and hung up!
basically after 6 phone calls and much a fiddling im about this much <-------> better off than before....their only answer being "you machine needs to be restored" etc etc etc
well ive already had to have one new machine coz the last one died in the middle of a restore (where i was assured all of my documents etc were safe......i lost them all....) and i really cant be arsed saving the entire contents of my pc to disc right now so i will probably just settle for a crap view
its all very well this phone support but if im paying for the support package cant they just send someone out to look at it?

see, theres your problem. bunch of fuckwits :banghead:
i once stood in the customer support queue waiting to exchange something. i was listening to the tech support bloke convince this woman her system needed to come in for a full service overhaul (about Â£25 per hour) he wasn't best pleased when i told her how to fix the fault in 10 minutes and at no cost
:giggle:

21 Aug 2006

Quote by meat2pleaseu
oo my first thread to be hijacked ....trust it to be you RWL
thanks for your advice meaty.....i understood half of it lol
ive been on the phone to pc world all afternoon....one of the cheeky beggars directed me to the packard bell support page and hung up!
basically after 6 phone calls and much a fiddling im about this much <-------> better off than before....their only answer being "you machine needs to be restored" etc etc etc
well ive already had to have one new machine coz the last one died in the middle of a restore (where i was assured all of my documents etc were safe......i lost them all....) and i really cant be arsed saving the entire contents of my pc to disc right now so i will probably just settle for a crap view
its all very well this phone support but if im paying for the support package cant they just send someone out to look at it?

see, theres your problem. bunch of fuckwits :banghead:
i once stood in the customer support queue waiting to exchange something. i was listening to the tech support bloke convince this woman her system needed to come in for a full service overhaul (about Â£25 per hour) he wasn't best pleased when i told her how to fix the fault in 10 minutes and at no cost
:giggle:
bunch of fuckwits doesnt quite cover it

21 Aug 2006

i was refering to the ones that actually had pc based qualifications, not the floor numpties

21 Aug 2006

Quote by meat2pleaseu
i was refering to the ones that actually had pc based qualifications, not the floor numpties

Does that mean they bought them online?
H.x

21 Aug 2006

Quote by meat2pleaseu
i was refering to the ones that actually had pc based qualifications, not the floor numpties

that would be one of the few times id ever be told at an interview "sorry, but you are overqaulified"

21 Aug 2006

Packard Bell have a very active forum, where other owners help each other out with problems. I used their collective knowledge when I had a problem with a what should have been a straightforward memory upgrade.
Not sure what the policy is on external links of this nature so if it gets removed PM me and I'll send it to you:

You have to register to be able to post to the forum, but it costs nowt and they don't spam you at all.
Good luck.
Edited for spelling error.

21 Aug 2006

excellent driver database too :thumbup:

21 Aug 2006

Quote by redwine_lover
I think you'll find Fee's ass has already been claimed by me (see below)
Sorry Wino (err, and Laird)

think u will find that possession is 9/10's of the law lol (laird)..as are grandfather rights!!(RWL)
hahahahahahahahhaha
RWL
Oooh could this be the first time I've had sexy men arguing over my arse??!! :shock:
Keep going, I'm lovin' it!! wink

:twisted:

(grandfather rights! :giggle smile

Fee
XX

22 Aug 2006

well thanks for those who offered me support over my techie problem......i found the perfect solution.......young man who live nearby is a pc whizz and he came online last night so i did the needy woman thing......... redface

and he was here 10 minutes later mouse in hand lol

solution to problem: re-do everything id already said id done, just in case wink

.....then open said tower, wiggle graphics card about and the re-secure.... sex kitten is happy again biggrin

22 Aug 2006

i hope you gave him suitable compensation for his time :rascal:

22 Aug 2006

oh well of course........i was very grateful :twisted:

22 Aug 2006

You've broken him haven't you? :shock:

22 Aug 2006

nooooooooo i just wiggled him a bit lol

22 Aug 2006

Quote by sexkittenhfx
nooooooooo i just wiggled him a bit

Did his eyes light up? :twisted: