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RandomGuy_X
Over 90 days ago
Straight Male, 64
0 miles · West Yorkshire

Forum

I think the club may have closed down, due to lack of custom from what I've heard.
Hey Miss,
Would love an invite to this obvious 'soon-to-be' party of the year!
Quote by hornylancslass
If you want to come it is all welcome except homophobes, dreamers, timewasters and wannabeees.
Mail me for for full details.
Horny xxx

How about Hairpullers, Dom'ers, Trannywankers and WannaBeTheres?
Can I request full details? Would love to attend.
Random XxX
Quote by Bluefish2009
Seems like the swinging clique are ganging up lol

Good grief... are you like 12?! :giggle:
Bully! wink
confused
I think not. Having an opinion that disagrees with someone does not make me a bully and joking or not, I resent the implication.
Good grief... are you like 12?! :giggle:
Is jokeing only the reserve of a select few
In my opinion, for what it's worth, Dirtygirly was the first person to enter a remark that was uncalled for, though I'm sure she meant it as a joke. But, if you give it out you must be prepared to take it back..... Pot.. Kettle... Black! Bluefish's reply was obviously tongue-in-cheek, following on the jokey nature, but it's always those that give it out that complain about similar being said to them.
Also, belittling people is not the best way to tell them that you don't agree with their point. I suggest if you are not thick skinned enough to enter into a bit of banter, don't hand out the 'off-the-cuff' remarks, and keep your comments civil to members that you don't know, thereby removing any upset before it starts.
Please don't take that as a attack on you, Dirtygirly, it is merely an observation, an opinion. You told Smiley that when he had said he wasn't judging anyone either way, he'd been talking rubbish! All he had stated, as his opinion, was that he did not expect that people who sold their body all day would be likely to go out at night swinging too. That is not a JUDGEMENT in any language. Perhaps there has been a misunderstanding in your interpretation, it happens to us all, but taking the high ground and accusing people of making judgements that they have not made is not the adult way of sorting it out, but I wouldn't dream of saying to you "Good grief... are you like 12!".
As with most forums, those people that live on the site, posting literally hundreds of times a month, tend to feel they can say what they like. Smiley had it spot on when he mentioned 'clique'. It's the reason that I tend to stay away from the forums. I've only been on today to catch up with new developments with the chatroom problem.
The topic of sex workers using the site is not one I have a problem with... good luck to 'em.... if I had the 'equipment' I'd be on my back making ££££££££'s! smile
Anyhoo, that's my tuppence worth.
Peace
Dex
Have just become a member of the 'Locked Thread Club' this very day!
Do I get a certificate? :smile:
Quote by endeegee
Another one of those 'if it ain't broke, don't try to fix it' moments.
And a major fail. Have to agree with a couple of the other posters about
this being all about grabbing your money.
This is ALL SH is about these days - grabbing money. Very sad.

I actually applaud them for trying to improve the site, but agree that they are ALL about the money. The parent company, Symbios, develop all kinds of web software from ringtones to chatrooms, and customer care seems LOW on their list. I reckon it's a safe bet that the changes have MORE to do with increasing their revenues than providing their customers with a better service!
Having just spoken to them on the phone I can confirm that they show NO remorse for causing problems to their customers. I was told "It's our prerogative to run the site however we want to run it". Nice, eh?
Their web addy is:

and from that page you can enter a comment/complaint to their head office.
You can also reach them on
Their address is:
Symbios Group
25 Barnes Wallis Rd,
Segensworth East,
Fareham,
Hampshire,
PO15 5TT
Peace
Dex
Quote by Elliot
Dex,
The 0870 is flat rate, not premium, its just a 'preferred' number.
With regards to the moving of posts, regardless of whether it contravened the T&C's or not, its our prerogative if we wish, or a moderator wishes to move the post. Regardless of whether you request it not to me moved or not.

Again you are misunderstanding my point. Whether or not you CAN move posts is NOT in question. It is the ethics of doing so, especially when you have moved a totally unrelated subject matter to this thread, just because it highlights a DIFFERENT, but I think more important, unethical practice of yours.
Quote by Elliot
With regards to the chatroom, if the old chatrooms are a 'barren wasteland', then the new chatroom must be doing something right, as people will be in that one instead. The disconnection issue is now 75% resolved we believe.

Your inabilty to realise that the chatrooms, new & old, are ALL quiet because of the bugs, astounds me!
Quote by Elliot
The issue is that with internet applications, there are many variables, the users computer, the software, the web browser, the security settings, the internet connection, the route to the servers, and their account on the site. We can profile, test and debug over and over offline, but we can never replicate real world scenarios exactly.

And yet there are FREE sites that manage to provide a very stable service, even during crossover periods! My argument on this point is that we, as PAYING members, should NOT have to beta test your software, which is exactly what you are FORCING us to do by keeping it as the primary chat when it is still kicking people out willy-nilly (those that can get in!).
Quote by Elliot
Finally, regardless of how you feel that it affects the members of SH on how your posts being moved, again its our prerogative to move threads and posts as we fit, and how we and the moderators feel its best to manage the moderators wish to run the forum. We are not trying to hide the fact there are issues with the chat, we're actively trying to work with people to resolve the issues in the quickest time possible.

Again, whether or not it is your prerogative is not in question. I don't know how I can put it any plainer than I already have... it is the ethics of doing so. Especially after members request that their posts be left as seperate threads.. remember WE are the people paying your wages, and WE are the people receiving a substandard service.
Peace
Dex
Quote by Sarah
As a site moderator, yes I moved yours and other threads into one thread that was already started on the subject, and if needed I will merge other chat bugs etc type threads into this one as well.
I would also point out, I did pm you as well.
If you are not happy with that, please submit a support ticket to admin.

But the one you moved was NOT about the chatroom debacle, it was about the matter of moving members threads and not letting them voice their opinions in their own thread. A completely SEPERATE matter!
I am about to relist the thread and, once more, I would appreciate it if you left it alone. It does not belong in a thread about the chatroom problems, it is not about that.
I expect you will be unethical and remove it again, but at least members will see that you have done so by reading the "War & Peace" length thread that this one is fast becoming, and be able to come to their own conclusions regarding your ethical behaviour.
I have not, at any point, argued that you as a mod, couldn't move posts/threads.... my problem is with the ethics of doing so.
Also, it cannot be disputed that when you merge all our posts it is far more time consuming to find the replies that concern our own individual posts, having to read through pages of unrelated stuff. And before Elliot pipes up that he doesn't have time blah, blah, I'm talking about other members replies to my post, NOT replies from mods, Admin, etc.
The bottom line is.... you are moving posts to hide the number of individual complaints, as you know that most people could not/would not be inclined to read through so many pages.
If you DO move it again, please reply in the forum as to your justification for moving an unrelated thread into this thread. I know I'm repeating myself, but my post was about your unethical behaviour and NOT about the chatroom problem. Would you agree that if a member has a concern over your ethics, they have a right to post such concerns WITHOUT having them moved to hide the content from many browsing members eyes? I am not writing anything that contravenes the T&C's.... FACT!
Peace
Dex
Quote by Elliot
Would you go into Tesco and demand the microwave meals be put on isle 6 instead of isle 3 and expect it to be done?

Is that a serious comparison to what you feel is happening in the forums? It bears NO relation to this matter.
First, I do not have to pay a membership to Tesco to use their service where I pay S.H. nearly £70.
Second, to list the T&C's to justify your actions? What you have just confirmed is that Mods, etc will do as they please whether it is ethical or not. My point was not that you COULDN'T move the threads, it was that it is unethical to do so when the subject matter is such a hot topic of concern. It boils down to ethics, not what the T&C's say you can do.
Third, and I addressed this in my last post which I submitterd before I'd read your post (again another reason why combined threads get confusing), my last thread that was moved was about a NEW TOPIC regarding the ethics of moving members threads... it had NOTHING to do with the CHATROOM PROBLEM.
Blaming members for being upset is hardly a way to allay their justified concerns, and the message I seem to get from all your replies to members is that we should just be patient. If it were a FREE service I would be a little more understanding of your plight, but we all pay handsomely to use the chatrooms, and the service has been unacceptable for a company that takes our money.
You have not even had the decency to post an apology to your members in an individual thread. All we seem to get is... there's a problem and we apologise.... no time scale for when we can expect normal service to resume... no updates on what the problem is, and why you are insisting on using us as beta testers instead of reinstating the old chat until you have figured out where your team has cocked-up!!!
Peace
Dex
Quote by Elliot
Hi Dex,
There are several reasons we merge threads, the main one of which is to keep the useful information in one place and so we can reply in one place. I don't have the time to sit there replying to each individual thread, especially as my time should be fixing the chatroom.
Our company name, address and phone number are, and have been in the T&C's for years, we don't hide who we are, and don't attempt to make it difficult to contact us.
Any members who have a complaint can make it via the Help Centre, this then goes straight to the correct department, and will be dealt with accordingly.
I'm a little confused as to why you're so irate about the chatroom. As I've said many of times in the last 72 hours the old chatroom is still available, and has always been for those members who prefer it. We've taken nothing away from the usability of the site, and welcome all members to use whichever chatroom they prefer.
If you have any specific questions for me, I'm more than happy to answer them (providing i've not already covered them in my Q&A thread).
Edit: Further to this if you'd like to speak in person, you can get hold of me on the above number during office hours, if you want to go through the situation over the phone i'm more than happy to do so.
Elliot

Elliot, if you had taken the time to read my posts content properly, you would see that my main problem with what has happened is the removal/resiting of members threads that DO NOT CONTAIN ANYTHING THAT WOULD CONTRAVENE THE T&C's!
It is unethical from any point of view, that is not an opinion, it is a fact.
If you read my newer post addressed to Sarah, I have formally requested that my perfectly valid thread does NOT get moved again as it is NOT about the chatroom fiasco, but is about the thread removal. As such it is a NEW TOPIC!
Swinging Heaven/Symbios Group is treating it's members with a total lack of respect when it defies their wishes to make an individual thread. More worryingly, you have removed my last post to the generic thread and it is about a NEW subject matter altogether!
You say "I'm a little confused as to why you're so irate about the chatroom." Are you sure? Have you not been taking in all the complaints of members? Even though the old chat is available, it is a barren wasteland of very few people. As for the new chat, it keeps booting people out and is also much quieter than it would normally be. I'm sure even you will agree, in order to chat you have to have someone to chat with!
As for your statement "I don't have the time to sit there replying to each individual thread, especially as my time should be fixing the chatroom". I had not requested a reply from you in the last post that was removed from it's own thread. I was directing the post content at my fellow members, regarding the unethical behaviour being shown to them. Furthermore, considering the debacle that this crossover has become, I would expect the LEAST that S.H. could do would be to put someone on the forum FULL-TIME to answer members questions. I am suprised that you take the attitude that your time is better spent elsewhere!
I am about to renew my previous thread and I request that it DOES NOT get moved as it is about a NEW subject. If it IS moved, then I feel you are only showing all members the underhand way that you are dealing with this continuing problem.
Have I made myself clear enough NOW, Elliot?
I have no wish to make your company MORE money by calling you on an 0870 number. If you wish to explain to me in detail what is happening I will happily PM you my home number for you to call me.
Peace
Dex
Quote by Sarah
Nothing has been deleted, they have been merged into one thread.
http://www.swingingheaven.co.uk/swingers-forum/viewtopic/316764.html
and this is where this thread is going.

As a PAYING member I do not want my post merging into one thread.. this is just a way to stop what S.H. KNOW would be post after post after post of unhappy members. If I had wanted to place a post in a known thread I would have entered it there myself.
Sarah, is it you who has moved my post? I am writing in complaint about this matter, which I find more worrying than the chat room problem itself. It is not your right to decide where members can and cannot post their justified complaints. The fact that you are hiding these threads away inside one post is unethical, and is causing a wave of concern among some members.
I will be redoing my post and I formally request that it is NOT removed to a generic thread. I have a right as a paying member to post on these forums. I am not writing anything that would breach the T&C's so you cannot justly decide what I can or cannot post in MY OWN THREAD.
If it is moved again I will bite the bullet and telephone the company on their 0870 number to put a formal complaint in before I write my letter of complaint, and I will be naming you as the person carrying out these unethical practices.
If the post IS moved again I think it will be plain to all members that the company is doing it's utmost to stop it's members from INDIVIDUALLY posting their complaints IN THEIR OWN THREAD, to hide the scale of members unhappiness.
Peace
Dex
As many of you are aware, Swinging Heaven have been deleting many forum posts to hide the level of unhappiness being shown by it's members regarding the feckless implementation of the bug-ridden new chat software.
We pay to have a voice in these forums and I find it unethical to remove ANY posts involving this subject. Deleting members posts that express feelings that they want to air should NOT be deleted. The reason given by SH? That there is already a thread for the complaints. This is true, but who is going to trawl and read through SO MANY pages in one thread? At least people can pick and choose the threads they want to view by their title heading, if none are deleted.
I am writing in complaint to Symbios Solutions (the parent company), and I would suggest that it would be a good idea for other members to do the same. My complaint isn't just about the terrible lack of expertise shown in the migration to a new form of chatroom, but more about the ethics of a company that conceals it's members concerns by deleting their posts.
Perhaps this post will be deleted, but I will take a screenshot of the post when I have finished typing and send it, along with the text of my other post that WAS deleted to the Head Office. I will also be listing the names of other members who have had their posts deleted, so if anyone else wants to complain about deleted posts leave your name below and I'll include your comments too.
oh, and for anyone interested, the address for complaints is:
Symbios Group
25 Barnes Wallis Rd,
Segensworth East,
Fareham,
Hampshire,
PO15 5TT
And if you'd like to call the number is:
Tel:
An 0870 number! Even wanting to make money from their incoming calls!
Finally, if you go to their website:

you can submit your complaint in the form of an enquiry.
Peace
Dex
Quote by TSM
Quick question,
sometimes we cam - is it possible for people who are watching to record our camshow?

anything is possable if you know how but its not built into the chatroom and its not that easy to do properly
TSM, I don't know where you get the idea that it is not easy to do. There are quite a few programmes, both paid and free, that will record ANYTHING on the screen at the press of a key or click of the mouse.
Nem, I would advise that if a person has the software installed on their system (i.e. WebCamMax) it is a simple matter for them to record ANY cam, or even the whole chatroom including text.
Peace
Dex
Quote by TSM
the problems are only showing up under load, there was lots of testing and more people had the possability to use the beta but they did not
there is a point at which you need to go live and problems do arise at go live

Stress and load tests can be done artificially, and a company with respect for it's members would have paid a software house to test the software thoroughly. It is quite clear that their in-house software team are not skilled enough to do this, otherwise people wouldn't be having such problems logging in, etc.
It is simply ridiculous to state that 'problems do arise'... of course problems occur, but they should have reinstated the old chat IMMEDIATELY that the problem was highlighted by a large number of members. Instead they use the members as guinea pigs!
Admin have been deleting MANY forum 'complaint' posts by it's members (mine included) to hide the level of unhappiness of it's members. This fact has annoyed me as much as the bug-ridden software fiasco. A company that is willing to hide it's errors, and delete posts that members wished to be seen in THEIR OWN FORUMS, is not one that I care to put much trust in.
Can we agree, once and for all, that it is not the responsibility of PAYING members to do the beta testing? I applaud them for trying to improve the service, but bug-ridden software should not be IMPOSED on members on a "like it or lump it" basis.
Personally I will not be renewing my membership next time. There are FREE alternatives that I am a member of... which never seem to break down!
Finally, unless I've missed it, has anyone seen a post ANYWHERE from Admin apologising properly for the inconvenience caused to members?
Peace
Dex
Quote by bi_scotz
Can't get into new chat at all ... getting message "Invalid callback request"
Help please. No probs entering old chat version!!

Same problem here!
How can Swinging Heaven possibly justify releasing a version of chat that is still riddled with bugs? (Any Admin, I WOULD appreciate an answer).
The professional protocol would be to pay to have the software tested thoroughly, but it seems that S.H. want their PAYING members to do the bug testing for them, AGAIN.
Can I suggest that we all INSIST on having the old chat back until they sort out this cheaply written crap that is the new chat? The code needed to programme a chatroom application is hardly rocket science, I can only imagine that they have paid an amateur software programmer to write the new code.
I almost didn't renew my membership this year, I'm starting to think I should have deserted S.H. for it's FREE competitor!
Get your act together S.H. and stop expecting your paying members to do your bug testing for you.
I think the sound of the crowd booing the England team off the pitch tonight made a welcome respite from the noise of the 'zela's. By the end of the 90 mins I didn't know what was annoying me more.... the noise, or the team for being so obscenely rich for being so piss poor!
However, that said...
C'MON ENGLAND FFS!!!!!!