Quote by Kaznkev
There's a new clinic in central Newcastle that seems to have centralised a lot of the smaller ones around thr city.
You can either book an appointment or choose the walk-in option. I've used both. My appointment was bang on time and they use a clever buzzer system to let you know when it's your turn - a hand-held device that vibrates for you to go upstairs out of the main waiting area.

When I used the walk-in system I was told approximate waiting time as soon as I checked in and offered an appointment on another day/time if that was going to be too long - the whole system seemed very patient-centric and extremely efficient.
Gone are the days that I remember of walking in to have some loud receptionist ask in front of a full waiting room "is it urgent.. what's exactly up with you?"
Well done Newcastle GUM Clinic I say :thumbup: