Remember this? This was quoted from another forum I ranted on a while before I joined this one!
Never did work out why I couldnt use dial up. Phoned AOL and heard a message telling us that broadband was down for BT customers in my area (no shit sherlock,I tried telling them that yesterday, but they wouldn`t listen to me), asked AOL to help me find out what was wrong with dial up, and they kept giving me the same damn number over again to dial up on........
READ MY LIPS DIPSHITS, I CANT DIAL OUT ON THAT NUMBER, SO IT DOESNT MATTER HOW MANY TIMES YOU GIVE IT TO ME!
Try this they told me, then you will be online
I try it, phone back to tell a different advisor that it wont work, and they start putting me through steps to try it again
I phone up dial up support to be told they cant help me because I am a broadband member, I explain broadband told me to talk to them because I am setting up dial up............
He says he doesnt know how he can help me![]()
I refuse to be transferred to another adviser, my tone wasnt too happy at this point, so he puts me on hold whilst he talks to another advisor, comes back, and I discover he doesnt even know how to set up a new number on the software, and refuses to listen to me when I am telling him that the steps he is talking me through will only put me through the procedure that will get the browser to connect online to retreive access numbers. Lets just put me online to get numbers which will get me online! :crazy:
He kept getting confused because the screen he wanted me to get wasn`t appearing!
THAT`S BECAUSE YOU ARE ASKING ME TO GO TO THE WRONG SCREENS!!!!!!!!!!!!!!!!!!!!!
LISTEN TO ME YOU FUCKING DEAF AND RETARDED IDIOT, YOU NEED TO GO TO EXPERT SET UP ETC
and I`VE ALREADY DONE IT ANYWAY, YOU GOT ME TO DELETE THE PREVIOUS ATTEMPTS SO YOU CAN TALK ME THROUGH IT AGAIN ONLY TO FIND YOU DONT KNOW HOW, AND REFUSE TO LISTEN TO ME WHEN I TELL YOU YOU ARE DOING IT ALL WRONG BUT IF YOU REALLY NEED TO KNOW, ITS THIS PAGE HERE!!!!!
He asks me to try logging on, and he will phone back to see if I was successful. I knew I wouldn`t be.
ESPECIALLY AS WE`D DELETED THE EXISTING IDENTICAL ACCESS NUMBERS TWO ADVISORS HAD GIVEN ME BEFORE HIM![]()
How the fuck does he expect me to get online with AOL with no aol access numbers at all?!!
What is so hard to understand about
Two different PCs, unformatted, formatted, two different windows systems, four different modems, (complete with drivers) three different phone cables and a phone that can connect to a working line, and the access numbers, both AOL access and net wizard access numbers not being able to connect
MUST MEAN THAT THE PROBLEM ISN`T WITH ME?!!!!
OMFG,And to think I thought I was crap at my job!
BT were just as bad![]()
I am ditching AOL asap and taking up BT broadband, so next time I have a problem I only have to deal with one set of idiots instead of two.........
And when I phone BT to request broadband with them, that is exactly what I will be telling them.
In this case BT did eventually pick up on a problem with broadband, fixed it, and dial up was no longer needed.
Until now.
I just acquired another PC. We now have three PC`s, four modems, about 696235 telephone cables, several ports in which to test the modems, two different window systems, and all the relevent drivers. I`ve reformat, swaped ports, tested, tested, and tested each and every piece of hardware we have, each time testing the dial tone with the phone.
Plugged in the latest PC, tried to dial out.............
No dial tone/could not establish a connection......
There was no way the problem could be with us, I phoned BT, and this time they found a fault :huh:
Cept they don`t know what it is, or how to fix it! They fiddled/fixed it, asked me to try to connect to the net, the fault came back. They asked me to unhook the PC, the fault remains.
It`s not me! :bounce:
So Sarge, in light of this remark
Women and machines!!
I won`t demand your very public apology in triplicate, duplicate will be quite suffice thankyou.
After all, I am not a monster................ :mrgreen:
Hopefully I shall be back by Thursday, but don`t hold your breath, as this has been an issue on and off for the past year, and BT have only just acknowledged it!
Venusxxx
